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What is your money-back policy?

If you are experiencing any issues with connecting to our servers, try our guide here: Unable to Connect 
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We have a 30-day money-back guarantee policy for accounts in good standing.

If you would like to test our service before you purchase it, you can always sign up for a 7-day free trial. You can find guidelines for getting the free trial here:

We cannot issue refunds for the purchases made on Apple's App Store. However, you can contact the App Store support about a refund.

To receive a refund, please contact our customer support team.

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