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Why my NordVPN account is still inactive?

This article is available in German, Spanish, Italian, Japanese, Korean, Dutch, Polish, Portuguese-Brazilian, Swedish, and French.

Did you pay for the service and open NordVPN, but it still insists that you get a plan?

  1. Make sure you are logged in with the same E-Mail that you purchased a subscription.
  2. Wait for a payment to be processed:
  • Payments via credit card may take up to 40 minutes to be verified.
  • Payments via iDeal (Netherlands) may take up to 40 minutes to be verified.
  • Payments via CoinPayments may take up to 24 hours to be verified.

Contact our support team if your account is still inactive after the mentioned steps above.

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