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You've paid for the service and launched NordVPN, but it still insists that you get a plan. Frequently it takes some time to process your payment:
- Payments via credit card may take up to 40 minutes to be verified.
- Payments via iDeal (Netherlands) may take up to 40 minutes to be verified.
- Payments via CoinPayments may take up to 24 hours to be verified.
Please contact our support team if your account is still inactive after the mentioned time above.
Alternatively, there's also a small chance that your payment was wrongly flagged for suspicion of fraud. If that’s the case, your payment will be reverted back to your credit card. To complete the purchase, you would need to get in touch with our support and provide proof of non-fraud.
