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How can I reach NordVPN customer support

NordVPN has different ways to help you with any questions or issues you may have.

Chat - just click on the chat icon in the bottom right of your screen.
Email - by filling out the request form

We have two teams to assist you:

  • Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as help you with your NordVPN subscription, account, or payments.
  • Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.

Please note that we don't have phone support.

If the chat button doesn't work, try turning off your ad-blocker for our website.

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