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I can’t reach some websites when connected to NordVPN

If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions:

After each step, check if you can access the website in question. 

How do I stop NordVPN from blocking sites?

If the issue persists, try these steps:

  • Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map.
  • If you trust the website you’re trying to access, turn off the Threat Protection feature in the NordVPN app settings and try again. If you can access the site with Threat Protection off and you think that NordVPN shouldn’t block this website, please inform our customer support.
  • If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. 
  • Try other connection methods, such as the >OpenVPN< or >IKEv2< protocols. 
  • Connect to obfuscated servers (via the OpenVPN connection).
  • If you have recently installed our app, try restarting your device and checking our >VPN troubleshooting tutorial<.
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