Unauthorised use of Credit or Debit card

NordVPN provides VPN services through subscriptions. If you see a suspicious charge from NordVPN or any Nord product on your card statement, get in touch with our customer support by pressing the contact buttons at the bottom of this article.

 

To help identify the payment, provide these details:

  • First six and last four digits of the card
  • Cardholder name
  • Amount charged
  • Date of the transaction
  • Screenshot of the bank statement 

Sometimes, the charges might be due to a friend or family member using your card.

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