How can we help you?

Troubleshooting connectivity on iOS

This article is available in French, Italian, Spanish, Japanese, Korean, and German.

There are several reasons why you may be having trouble connecting to NordVPN on your iOS device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot.

  1. First, check for any issues with your accountMaking sure there are no issues with your account
  2. If that does not help, the issue might lie in the configuration of your OS, apps, or networksChecking your device configuration
  3. Additionally, change the connection protocol within the NordVPN app: Switching connection protocol to OpenVPN UDP or TCP on iOS
  4. Finally, alternate between Wi-Fi and mobile data.

After each step, check if the issue remains. In the case that it does, be sure to reach out to our support team for a quick solution: Contact Us

Tip: Don't forget to use a strong password for your NordVPN account, as it will help you to avoid credential stuffing attacks and will keep your account safe.

As generating and remembering strong and secure passwords is not an easy task, we recommend downloading a free password manager like NordPass. It generates secure passwords for you and stores them safely, saving you time-wasting password resets in the future. NordPass also offers a native iOS app.

Related Articles

© Copyright 2021 all rights reservedSelf-service byBold360