My internet disconnects when using NordVPN

Problem

Your device can’t access the internet when you use NordVPN.

Common symptoms

  • Your browser is not loading any websites, giving errors such as “This site can’t be reached.”
  • The NordVPN app is not loading the Internet Service Provider (ISP) or Internet Protocol (IP) address information.
  • Applications show “No Network” or “You’re Offline” messages.

Troubleshooting steps

Was this article helpful?

Still having issues?

  • Live chat

  • Email form

Chat functionality relies on cookies. By starting the chat, you agree to their use. Learn more in our Cookie Policy.