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How can I reach NordVPN customer support?

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NordVPN customer support has many different contacts. You can get support over chat and email. Contact us either by pressing the chat bubble in the bottom-right corner of the screen or by writing to us at

Please note, that we do not offer support via phone calls. Nevertheless, our agents will assist you effectively over any of our other channels of communication.

We have three customer support teams:

  1. General info: provide general information about the NordVPN service and features; help set up devices and securely access streaming websites and dedicated IP inquiries.
  2. Billing: help with NordVPN subscriptions, accounts, and payment.
  3. Connectivity: help with setting up a router; advanced connectivity troubleshooting; help with connectivity in countries with internet restrictions.

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