How can we help you?

How can I reach NordVPN customer support?

You can get support over chat and email. Our team of bright and analytical minds will answer your questions and solve your issues quickly and efficiently. Feel free to contact them anytime by clicking on the chat or email buttons below.

We have three customer support teams:

  1. General info - general information about the NordVPN service and features; help with setting up devices and accessing streaming websites securely.
  2. Billing - help with NordVPN subscriptions, accounts, payment and dedicated IP inquiries.
  3. Connectivity - help with setting up a router; advanced connectivity troubleshooting; help with connectivity in countries with internet restrictions.

If the chat and email buttons are not working, try disabling your ad-blocking extension/software for our website. Ad-blockers are usually the culprits in such scenarios.

Tip: Don't forget to use a strong password on your account where applies, as it will help you to avoid credential stuffing attacks and will keep your account safe.

As generating and remembering strong and secure passwords is not an easy task, we recommend to download free password manager - NordPass. It generates secure passwords when needed and stores them safely, letting you avoid time-wasting password resets in the future.

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