How can we help you?

How can I reach NordVPN customer support?

This article is available in GermanFrench, Italian, Japanese, Korean, Polish, Portuguese-Brazilian, Danish, Norwegian, Traditional Chinese, Dutch, Swedish, and Spanish.

NordVPN has different ways to help you with any questions or issues. You can talk to us through chat or email. Just click on the chat icon in the bottom right of your screen or email us at

We have two teams to assist you:

  • Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as help you with your NordVPN subscription, account, or payments.
  • Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.

Please note that we don't have phone support.

If the chat button doesn't work, try turning off your ad-blocker for our website.

© Copyright 2023 all rights reservedSelf-service byGenesys