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How can I reach NordVPN customer support?

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NordVPN customer support has many different contacts. You can get support over chat and email. Contact us either by pressing the chat bubble in the bottom-right corner of the screen or by writing to us at support@nordvpn.com

Please note, that we do not offer support via phone calls. Nevertheless, our agents will assist you effectively over any of our other channels of communication.

We have three customer support teams:

  1. General info: provide general information about the NordVPN service and features; help with setting up devices and accessing streaming websites securely.
     
  2. Billing: help with NordVPN subscriptions, accounts, payment, and dedicated IP inquiries.
     
  3. Connectivity: help with setting up a router; advanced connectivity troubleshooting; help with connectivity in countries with internet restrictions.

If the chat button is not working, your ad blocker might be the culprit. Try disabling your ad-blocking extension/software for our website.


Tip: Don't forget to use a strong password on your account, as it will help you to avoid credential stuffing attacks and will keep your account safe.

As generating and remembering strong and secure passwords is not an easy task, we recommend downloading our free password managerNordPass. It generates secure passwords for you and stores them safely, letting you avoid time-wasting password resets in the future.

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