How can we help you?

Troubleshooting connectivity on Windows

There are several reasons why you may be having trouble connecting to NordVPN on your Windows computer. They include issues with your account status, network settings, adapters, or app configuration

That’s why you should go through the following steps one by one.


First, check for any issues with your accountMaking sure there are no issues with your account

If that does not help, check if your NordVPN application is set up correctly: Adjusting the Windows app configuration

Make sure that the TAP adapters are installed and running properly: TAP driver error when connecting to a VPN

Also, the issue might lie in the configuration of your Windows OS, its applications, and networksChecking your operating system configuration

After each step, check if the issue still remains.

Tip: Don't forget to use a strong password on your NordVPN account as it will help you to avoid credential stuffing attacks and will keep your account safe.

As generating and remembering strong and secure passwords is not an easy task, we recommend to download free password manager - NordPass. It generates secure passwords when needed and stores them safely, letting you avoid time-wasting password resets in the future. NordPass also offers a native Windows app.

Related Articles

© Copyright 2020 all rights reservedSelf-service byNanorep