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How to connect to NordVPN with IKEv2/IPSec on iOS

Introduction

This article tells you how to manually set up an IKEv2/IPsec connection to use NordVPN on your iOS device.

Before you start

  • Ensure you can log in to your Nord Account.
  • Make sure you can access your email account.

Here’s what to do

  1. Download the NordVPN IKEv2 certificate using the Safari browser.
  2. When “Install Profile” automatically opens up, tap “Install” two times.
  3. Tap “Done” to complete the installation.
    NOTE: If you use iOS version 12.2 or above, follow these steps:
     
    1. Download the NordVPN IKEv2 certificate using the Safari browser.
    2. Go to the iOS settings.
    3. Tap “Profile Downloaded.”
    4. Tap “NordVPN Root CA.”
    5. Tap “Install.”
    6. Tap “Trust.”
      NOTE: If you do not see “Profile Downloaded,” scroll to “General” and tap on “Profiles.”
       
  4. Open the iOS settings.
  5. Tap “General.”
  6. Tap “VPN.”
  7. Tap “Add VPN Configuration.”
  8. Complete the fields as follows:
     
    1. “Type:” IKEv2.
    2. “Description:” Any preferred name for the VPN connection.
    3. “Local ID:” Leave empty.
    4. “User authentication:” Username.
    5. “Proxy:” Off.
       
  9. Get your server hostname.

    1. Log in to your Nord Account, and tap NordVPN.
    2. Scroll down to Advanced Settings and click Set up NordVPN manually.
    3. Select the Server recommendation tab.
    4. Next to Available protocols, select IKEv2/IPSec.
    5. Copy the server hostname and paste it in the "Server" and "Remote ID" fields.

  10. Fill in the authentication fields as follows:
     
    1. Log in to your Nord Account.
    2. Tap “NordVPN” on the left side of the browser.
    3. Tap on “Set up NordVPN manually.”
    4. Tap "Service credentials."
    5. Tap "Verify email." 
    6. You will receive a verification code in your registered email. Type the code in.
    7. Use the “Copy” button to copy the service credential username and paste it into the “Username” field.
    8. Use the “Copy” button to copy the service credential password and paste it into the “Password” field.
       
  11. Tap “Done.”
  12. Return to the default “Settings” menu and tap the toggle switch on the right to “VPN” to enable the VPN connection.

Additional tips

  • Restart your device.
  • Try a different network.
  • Turn off any additional VPN services.
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