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Troubleshooting connectivity on Android

This article is available in French and German.

There are several reasons why you may be having trouble connecting to NordVPN on your Android device. These include issues with your account status, app configuration, or network settings. You can troubleshoot by going through the following steps one by one.

First, check for any issues with your accountMaking sure there are no issues with your account

If that does not help, check if your NordVPN app is set up correctly: Adjusting the Android app configuration

The issue might also lie in the configuration of your Android OS, apps, or networksChecking your device configuration

After each step, check if the issue remains.

Tip: Don't forget to use a strong password for your NordVPN account, as it will help you to avoid credential stuffing attacks and will keep your account safe.

As generating and remembering strong and secure passwords is not an easy task, we recommend downloading a free password manager, like NordPass. It generates secure passwords for you and stores them safely, letting you avoid time-wasting password resets in the future. NordPass offers a native Android app.

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