I can't launch the NordVPN app, or it crashes

Problem

The NordVPN app crashes and is unusable.

Common symptoms

  • The NordVPN app closes immediately after opening.
  • The screen freezes or becomes unresponsive when launching the NordVPN app.
  • You see a blank or black screen upon startup.
  • The NordVPN app fails to load beyond the initial logo or loading screen.
  • Frequent crashing during use, especially when connecting to a server.
  • The app won’t open at all despite multiple attempts.

Troubleshooting steps

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