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How to cancel a subscription

Note: This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment. If you wish to receive a refund, please read our article on NordVPN's refund policy.   

If you would like to cancel NordPassNordLocker, Dedicated IP, or your bundle subscription services, you may follow the same steps.

In order to cancel the automatic renewal of your subscription:

  1. Head to Nord Account, log in, and open the 'Billing' section. 
  2. When in the 'Billing' section, click on the 'Subscriptions' tab.
  3. Click on 'Manage' next to Auto-Renewal.
  4. Choose 'Cancel auto-renewal'.

    NordVPN subscription cancel steps 1.png
    NordVPN subscription cancel steps 2.png

    If the cancelation process is successful - you will receive an email confirming this action.

Google Play Store, check this Google Play support article about subscription cancellation: https://support.google.com/googleplay/answer/7018481

Apple App Store, check this Apple support article about subscription cancellation: https://support.apple.com/en-lamr/HT202039

Amazon App Store, check this Amazon support article about subscription cancellation: https://www.amazonforum.com/s/question/0D54P00007IG0CkSAL/amazon-appstore-subscriptions

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