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How to cancel a recurring payment

Note: This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment. To receive a refund, please contact our customer support.

If you use a credit card to purchase a NordVPN plan, you will automatically create an ongoing subscription with recurring payments.

To cancel recurring payments, follow the steps below:

  1. Log in to your account on the Nord Account page.
  2. Click View Details on the NordVPN service:


     
  3. Click on three dots to the right of your next payment date, and click Cancel Auto renewal.


     
  4. You will be asked again if you are sure you want to cancel automatic payments. Press Disable Auto-renewal.


     
  5. A pop-up will notify you that your recurring subscription has been canceled.


     

For subscriptions purchased through Play Store, check this Google Play support article about subscription cancellationhttps://support.google.com/googleplay/answer/7018481

For subscriptions purchased through App Store, check this Apple support article about iTunes subscription cancellation: https://support.apple.com/en-lamr/HT202039

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