Note: This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment. To receive a refund, please contact our customer support.
In order to cancel the automatic renewal of your subscription:
- Head to NordAccount, login, and open the 'Billing' section.
- When in the 'Billing' section, click on the 'Subscription' tab.
- Click on 'Manage' next to Auto-Renewal.
- Choose to 'Cancel auto-renewal'.
Play Store, check this Google Play support article about subscription cancellation: https://support.google.com/googleplay/answer/7018481
App Store, check this Apple support article about subscription cancellation: https://support.apple.com/en-lamr/HT202039