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Mac app authentication issue

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You may see this prompt after trying to connect to NordVPN on macOS. To proceed with the connection, enter your NordVPN password.

If the pop-up still reappears, follow the steps below to resolve the issue:

1. Go to NordAccount dashboard page.
2. Find NordVPN service credentials in Dashboard > NordVPN.
3. Copy the service credentials password.
4. Paste it into the VPN Connection pop-up Password field.
5. Select OK.
6. You may be prompted with other pop-ups. Accept them. In case you are asked for the keychain password (e.g. neagent pop-up), enter your macOS administrator password and select Always Allow.

If that did not help, follow these steps:

1. Go to System Preferences > Network.
2. Find and select the NordVPN-related network interfaces.
3. Use the minus (-) symbol button to delete the related interfaces.
4. Restart your device.

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