I can’t connect from a country with internet restrictions

Problem

You can’t connect to NordVPN while being in a country with VPN restrictions, such as Jordan, or if you are in a restrictive network environment.

Common symptoms

You get error notifications.
The app is stuck on the “Connecting” status.

Troubleshooting steps

NOTE: Make sure to check your connection after each step.

Use NordWhisper:
1. In the NordVPN application, click on the cogwheel on the bottom left to open the settings.
  NOTE: For mobile devices, this is accessed by tapping the Profile button on the bottom right of the application.
2. Click on “VPN protocol.”
3. Change the protocol to “NordWhisper.”
Connect to obfuscated servers.
Connect via a manual connection:
1. OpenVPN:
  - Windows
  - Linux
2. IKEv2/IPsec:
  - Android
  - macOS
  - iOS

Additional tips

Restart your device.
Reset your network either via the router or the device itself.
Check if the issue persists on different devices in the same network.
Check if the issue persists on other networks.

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I can’t connect from a country with internet restrictions

Problem

Common symptoms

Troubleshooting steps

Additional tips

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