My VPN keeps disconnecting on tvOS

Problem

The NordVPN app keeps disconnecting on your tvOS device.

Common symptoms

The status changes to “Connecting” in the NordVPN app.

Troubleshooting steps

NOTE: Make sure to check your connection after each step.

If you used the “Secure my connection” button to connect to the VPN, try manually selecting and connecting to several specific countries instead.
Disable post-quantum encryption:
1. Go to “Settings” by selecting the cogwheel at the top-right of the NordVPN app.
2. Navigate to “Post-quantum encryption.”
3. Set it to “Off.”
Reinstall the NordVPN app by deleting and installing it from the Apple App Store.

Additional tips

Check your internet connection without connecting to the VPN.
Check if you have other VPNs running on your device.
Check if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.
Restart your device.

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My VPN keeps disconnecting on tvOS

Problem

Common symptoms

Troubleshooting steps

Additional tips

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