My VPN keeps disconnecting on Linux

Problem

The NordVPN app keeps disconnecting on your Linux device.

Common symptoms

  • The status changes to “Connecting” in the NordVPN app.

Troubleshooting steps

NOTE: Make sure to check your connection after each step.

  • Change the VPN protocol:

    1. Click “Settings” on the left side of the NordVPN app.
    2. Click “VPN connection.”
    3. Try connecting with all available protocols.

  • Connect to an obfuscated server:
    NOTE: Obfuscation is only available with the OpenVPN protocol.

    1. Click “Settings” in the left-side column of the NordVPN app.
    2. Click “Security and privacy.”
    3. Enable “Obfuscation.”
    4. Click the “VPN” tab in the upper-right corner.
    5. Click “Specialty servers.”

  • Reset your network:
    NOTE: This also resets Wi-Fi networks, passwords, and VPN or APN settings that you've used before.

    Enter these commands into your terminal one by one:
    sudo iptables -F INPUT
    sudo iptables -F OUTPUT
    sudo iptables -P INPUT ACCEPT
    sudo iptables -P OUTPUT ACCEPT
    sudo iptables -F -t mangle
    sudo systemctl restart NetworkManager

Additional tips

  • Check your internet connection without connecting to the VPN.
  • If you have an antivirus, ensure NordVPN is on the exclusions list.
  • Check if you have other VPNs running on your device.
  • Check if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.
  • Restart your device.
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