What to do if the Amazon website is not working with NordVPN?

Attempting to access Amazon through an active NordVPN connection can sometimes lead to unexpected access problems, hindering routine online activity. This article will guide you through accessing the Amazon website using NordVPN. In case you cannot access the Amazon Prime streaming service, check out our Amazon Prime streaming troubleshooting guide

If you can't access Amazon with NordVPN, follow the steps below:

  1. Connect to a different VPN server.
  2. Perform a NordVPN DNS leak test. To ensure you’re properly connected to NordVPN, look for the “Connected to NordVPN” message. If you see it, go to step 2. If you do not see it, there might be an issue with your connection: 
     
    1. Turn off the Custom DNS feature in the NordVPN app. Additionally, make sure to disable any Custom DNS on the router. If you are connected without NordVPN DNS servers active, it is expected that some websites might not work correctly.
    2. If it is not accessible, proceed with step 2.
       
  3. Clear your browser cache.
  4. Use a different browser.

If the above steps don't resolve your issue, please refer to our troubleshooting guide for accessing websites.

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