I have been charged twice

Please contact our support team and provide as much information about your payment as possible. We need it to identify your payments better. The information that would help us:

Payment type (credit card, cryptocurrencies, etc.)
Payment date(s) - tell us one of your older available payments.
Transaction ID or payment number of your older available payment.
In some cases, we may ask you for a photo/screenshot proof of your transaction.
NOTE: If you have only one payment, you can use the one available to you, but if you have more than one, we are not able to accept the latest one.

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I have been charged twice

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