To change the email address you registered your NordVPN account with, you need to fill out our email change request form. If you can’t open the form, please contact our support team.
Note: This change will apply to all Nord Security services, including NordLocker and NordPass.
Follow the instructions below to change your registered email address.
- Open the NordVPN email change request form.
- Fill in the fields indicated below. This information is required to ensure that no one makes unauthorized changes to your account.
- Account's current email: Enter the email address you currently use for NordVPN.
- Contact email (Optional): You may provide a different email address for NordVPN support to contact you about the changes you’re making.
- Amount paid: Type in the amount paid for your purchased Nord product, except for the most recent one.
- Method: Select the way you made a purchase of your Nord product, except for the most recent one (like credit card or PayPal), and enter any other required information.
- Payment date: Select the date of any purchase of your Nord product, except the most recent one.
- Desired email or username: Type in the new email address you want to use for your NordVPN account.
- Do you have a NordLocker or NordPass account? Let us know if you also have an account for NordLocker or NordPass.
- Description (Optional): Add additional comments or requests for our support team.
- Attachments (Optional): To help speed up the process, attach a picture of any payment of your Nord product, except the most recent one.
- Click the “Submit” button to finish.
Our support team will get in touch with you within 24 hours of your submission of the request. We will send a message to the email address currently registered with your NordVPN account (or to the “Contact email” if you filled out this field on the form.)
