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Unable to connect to VPN with the browser extension

You may be unable to connect to NordVPN through your browser extension for several reasons. Here are a few universal tips for fixing this issue for the Chrome, Edge, or Firefox browser extensions

  1. Don’t connect more than ten devices. With NordVPN, you can have ten simultaneous connections. If you attempt to connect more than ten devices at once, the extension won’t allow you to connect. To disconnect all devices in one go, you can change your password. You can then manually connect up to ten devices of your choice. 
  2. Make sure to turn off other VPN service extensions or apps. Other extensions may interfere with the proxy settings necessary for the NordVPN extension to work. 
  3. Wait a little longer to establish a connection. If you’ve closed the VPN browser extension while connected to a VPN server, it may take longer to connect the next time you use it. 

Clear your browser cache and delete cookies. Clearing your cache and cookies may help solve your connection problems by removing outdated data or resetting settings.

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