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Why is my status Unprotected?

When you visit the website, your status at the top of the page may say you are Unprotected, like in the screenshot below:

This means that you are currently not connected to our servers.

If you are new to our service, we suggest downloading and installing our software from here. You can choose from a number of custom applications to connect to our servers and protect your traffic.

If the status at the top of the page still says Unprotected after you have connected to a NordVPN server, contact our support team using either the Email or Chat button below.

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