This short article will teach you how to acquire connection logs when using our app on an iOS device, such as an iPad or an iPhone.
- Open the NordVPN application;
- Click on the Profile icon.
- Head to the Settings menu (gear icon in the top-right corner);
- Scroll down to the very bottom of the settings page:
- Tap the "App version..." 10 times.
- You will see two options:
- Copy app logs - send these to our support if you're facing application issues;
- Copy VPN status and error logs - send these logs to our support so they can troubleshoot connection issues.
- Paste the logs directly to us, either via e-mail or chat.
