Submit a request

{ "chatTitle": "NordVPN Support", "chatCustomText": { "actionPaymentCompleted": "Payment Completed", "actionPaymentError": "An error occurred while processing the card. Please try again or use a different card.", "actionPostbackError": "An error occurred while processing your action. Please try again.", "clickToRetry": "Message not delivered. Click to retry.", "clickToRetryForm": "Form not submitted. Click anywhere on the form to retry.", "connectNotificationText": "Sync your conversation and continue messaging us through your favorite app.", "connectNotificationSingleText": "Be notified when you get a reply.", "conversationListHeaderText": "My conversations", "conversationListRelativeTimeJustNow": "Just now", "conversationListRelativeTimeMinute": "1 minute ago", "conversationListRelativeTimeMinutes": "{value} minutes ago", "conversationListRelativeTimeHour": "1 hour ago", "conversationListRelativeTimeHours": "{value} hours ago", "conversationListRelativeTimeYesterday": "Yesterday", "conversationListTimestampFormat": "MM/DD/YY", "conversationListPreviewAnonymousText": "Someone", "conversationListPreviewCarouselText": "{user} sent a message", "conversationListPreviewFileText": "{user} sent a file", "conversationListPreviewFormText": "{user} sent a form", "conversationListPreviewFormResponseText": "{user} filled a form", "conversationListPreviewImageText": "{user} sent an image", "conversationListPreviewLocationRequestText": "{user} sent a location request", "conversationListPreviewUserText": "You", "conversationTimestampHeaderFormat": "MMMM D, h:mm A", "couldNotConnect": "Offline. You will not receive messages.", "couldNotConnectRetry": "Reconnecting...", "couldNotConnectRetrySuccess": "You're back online!", "couldNotLoadConversations": "Couldn't load conversations.", "emailChangeAddress": "Change my email", "emailDescription": "To be notified by email when you get a reply, enter your email address.", "emailFieldLabel": "Email", "emailFieldPlaceholder": "Your email address", "emailFormButton": "Submit", "emailLinkingErrorMessage": "Please submit a valid email address.", "errorPrefix": "Error:", "fetchHistory": "Load more", "fetchingHistory": "Retrieving history...", "fileTooLargeError": "Max file size limit exceeded ({size})", "fileTypeError": "Unsupported file type.", "formErrorEntryRequired": "This entry is required", "formErrorInvalidEmail": "Email is invalid", "formErrorNoLongerThan": "Must contain no more than ({characters}) characters", "formErrorNoShorterThan": "Must contain at least ({characters}) characters", "formErrorUnknown": "This doesn't look quite right", "formFieldSelectPlaceholderFallback": "Choose one...", "frontendEmailChannelDescription": "To talk to us using email just send a message to our email address and we'll reply shortly:", "headerText": "How can we help?", "imageClickToReload": "Click to reload image.", "imageClickToView": "Click to view {size} image.", "imagePreviewNotAvailable": "Preview not available.", "inputPlaceholder": "Type a message...", "inputPlaceholderBlocked": "Complete the form above...", "introAppText": "Message us below or from your favorite app.", "lineChannelDescription": "To talk to us using LINE, scan this QR code using the LINE app and send us a message.", "linkError": "An error occurred when attempting to generate a link for this channel. Please try again.", "linkChannelPageHeader": "Sync your conversation", "locationNotSupported": "Your browser does not support location services or it's been disabled. Please type your location instead.", "locationSecurityRestriction": "This website cannot access your location. Please type your location instead.", "locationSendingFailed": "Could not send location", "locationServicesDenied": "This website cannot access your location. Allow access in your settings or type your location instead.", "messageError": "An error occured while sending your message. Please try again.", "messageIndicatorTitlePlural": "({count}) New messages", "messageIndicatorTitleSingular": "({count}) New message", "messageRelativeTimeDay": "{value}d ago", "messageRelativeTimeHour": "{value}h ago", "messageRelativeTimeJustNow": "Just now", "messageRelativeTimeMinute": "{value}m ago", "messageTimestampFormat": "h:mm A", "messageDelivered": "Delivered", "messageSeen": "Seen", "messageSending": "Sending...", "messageTooLongError": "Max message size limit exceeded ({size}).", "messengerChannelDescription": "Connect your Facebook Messenger account to be notified when you get a reply and continue the conversation on Facebook Messenger.", "newConversationButtonText": "New Conversation", "notificationSettingsChannelsDescription": "Sync this conversation by connecting to your favorite messaging app to continue the conversation your way.", "notificationSettingsChannelsTitle": "Other Channels", "notificationSettingsConnected": "Connected", "notificationSettingsConnectedAs": "Connected as {username}", "prechatCaptureGreetingText": "Hi there 👋\nTo start off, we'd like to know a little bit more about you:", "prechatCaptureNameLabel": "Your name", "prechatCaptureNamePlaceholder": "Type your name...", "prechatCaptureEmailLabel": "Email", "prechatCaptureEmailPlaceholder": "name@company.com", "prechatCaptureConfirmationText": "Hi there! I’m the Nordbot AI here to assist you. How can I help you today?", "prechatCaptureMailgunLinkingConfirmation": "You'll be notified here and by email at {email} once we reply.", "sendButtonText": "Send", "settingsHeaderText": "Settings", "shareLocation": "Location", "smsBadRequestError": "We were unable to communicate with this number. Try again or use a different one.", "smsCancel": "Cancel", "smsChangeNumber": "Change my number", "smsChannelDescription": "Connect your SMS number to be notified when you get a reply and continue the conversation over SMS.", "smsChannelPendingDescription": "Check your messages at {number} to confirm your phone number.", "smsContinue": "Send", "smsInvalidNumberError": "Please submit a valid phone number.", "smsLinkCancelled": "Link to {appUserNumber} was cancelled.", "smsLinkPending": "Pending", "smsPingChannelError": "There was an error sending a message to your number.", "smsSendText": "Send me a text", "smsStartTexting": "Start Texting", "smsTooManyRequestsError": "A connection for that number was requested recently. Please try again in {minutes} minutes.", "smsTooManyRequestsOneMinuteError": "A connection for that number was requested recently. Please try again in 1 minute.", "smsUnhandledError": "Something went wrong. Please try again.", "syncConversation": "Sync conversation", "tapToRetry": "Message not delivered. Tap to retry.", "tapToRetryForm": "Form not submitted. Tap anywhere on the form to retry.", "telegramChannelDescription": "Connect your Telegram account to be notified when you get a reply and continue the conversation on Telegram", "unsupportedMessageType": "Unsupported message type.", "unsupportedActionType": "Unsupported action type.", "uploadDocument": "File", "uploadInvalidError": "Invalid file.", "uploadPhoto": "Image", "uploadVirusError": "A virus was detected in your file and it has been rejected", "viberChannelDescription": "Connect your Viber account to be notified when you get a reply and continue the conversation on Viber. To get started, scan the QR code using the Viber app.", "viberChannelDescriptionMobile": "Connect your Viber account to be notified when you get a reply and continue the conversation on Viber. To get started, install the Viber app and tap Connect.", "viberQRCodeError": "An error occurred while fetching your Viber QR code. Please try again.", "wechatChannelDescription": "Connect your WeChat account to be notified when you get a reply and continue the conversation on WeChat. To get started, scan this QR code using the WeChat app.", "wechatChannelDescriptionMobile": "Connect your WeChat account to be notified when you get a reply and continue the conversation on WeChat. To get started, save this QR code image and upload it QR code scanner.", "wechatQRCodeError": "An error occurred while fetching your WeChat QR code. Please try again.", "whatsappChannelDescriptionDesktop": "Sync your account to WhatsApp by scanning the QR code or clicking the link below.\nThen", "whatsappChannelDescriptionMobile": "Sync your account to WhatsApp by clicking the link below.\nThen", "whatsappLinkingError": "An error occurred while fetching your WhatsApp linking information. Please try again." }, "chatCustomScreenReaderAnnouncement": { "supportTyping": "{author} is typing", "supportSays": "{author} says:", "sentImage": "{author} sent an image", "sentFile": "{author} sent a file", "sentCarousel": "{author} sent a carousel", "sentLocation": "{author} sent a location" } }