Problem
You are often unexpectedly logged out of the NordVPN’s tvOS application.
Common symptoms
- While using the NordVPN application, you frequently get logged out.
- You get logged out immediately after logging in to NordVPN.
Troubleshooting steps
- Alternate between internet connection types. For example, if you used Ethernet, try Wi-Fi.
- Reinstall the NordVPN app by deleting and installing it from the Apple App Store.
Additional tips
- Make sure your device has a stable and active internet connection.
- Check your internet connection without connecting to the VPN.
- Wait a few minutes before trying to log in again.
- Check if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.
