Problem
Your Linux device can’t access the internet when you use NordVPN.
Common symptoms
- Your browser is not loading any websites, giving errors such as “This site can’t be reached.”
- Applications are showing “No Network” or “You’re Offline” messages.
Troubleshooting Steps
NOTE: After each step, check your internet connection by opening your browser in incognito mode and trying to load any page.
- If you used the “Secure my connection” button to connect to the VPN, try manually selecting and connecting to several specific countries instead.
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Change the VPN protocol:
- Open the NordVPN app.
- Click “Settings” on the left side of the app.
- Click “VPN connection.”
- Try connecting with all available protocols.
- Check if another VPN is active on your device.
- If you have an antivirus, ensure NordVPN is on the exclusions list.
- Restart your device.
Additional tips
- Restart your router.
- Check if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.