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  1. Live Chat, VPN Setup, Troubleshooting | NordVPN Customer Support
  2. Troubleshooting and VPN issues
  3. Application logs and screenshots

How to get connection logs on Android

You can send logs from your NordVPN Android application by following these steps.

  1. Open the application, and go to the user settings.

    Screenshot_2022-04-25-14-43-44-22_9022d6795e7dc7d3b77889eb1e66148a.jpg
     
  2. Scroll down to the bottom of the Profile window, select Support Center and tap on App logs.

    Screenshot_2022-04-25-14-44-21-33_9022d6795e7dc7d3b77889eb1e66148a (2).jpg
     
  3. Now just tap on the SEND TO CUSTOMER CARE. You will get a reference number - please give it to our support agents via contact buttons at the bottom of this article. 

    Screenshot_2022-04-25-14-49-34-62_9022d6795e7dc7d3b77889eb1e66148a.jpg
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