If you get a log-in Authentication Request or a proxy sign-in request while using the NordVPN browser extension. Please be aware that this is a native browser pop-up and it is not related to the login of the extension or server.
Here are the steps that may help you to close this pop-up:
- Close the window by clicking "Cancel" and try to proceed with your connection.
- Verify that you are still connected to the VPN by visiting: https://nordvpn.com/what-is-my-ip/
- If you get disconnected, please wait up to 10 minutes and try to connect again.
Here is how you can cancel the pop-up on Firefox Browser:
Here is how you can cancel the pop-up on Chrome Browser:
We are currently working on resolving this browser bug with Chrome/Edge/Firefox developers.