Introduction
This article explains what to do if you encounter a log-in authentication or proxy sign-in request while using the NordVPN browser extension.
Before you start
- This pop-up comes from your browser itself and is not related to logging into the NordVPN extension or connecting to a VPN server.
- Our team is actively working with Chrome, Edge, and Firefox developers to fully resolve this browser bug.
Here’s what to do
- Close the pop-up by clicking “Cancel” and try to continue with your connection.
- Check if you’re still connected to NordVPN by visiting: https://nordvpn.com/what-is-my-ip/
- If you find yourself disconnected, wait up to 10 minutes and try connecting again.