{"count":97,"next_page":"https://support.nordvpn.com/api/v2/help_center/articles/search.json?locale=en-us\u0026page=2\u0026per_page=25\u0026query=iphone+ios","page":1,"page_count":4,"per_page":25,"previous_page":null,"results":[{"id":19482835731345,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/19482835731345.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/19482835731345-How-to-download-NordVPN-software","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":true,"position":0,"vote_sum":1245,"vote_count":2635,"upvote_count":1940,"downvote_count":695,"section_id":38398071258897,"created_at":"2023-10-19T14:22:27Z","updated_at":"2026-11-12T00:17:00Z","name":"How to download NordVPN software?","title":"How to download NordVPN software?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T09:37:26Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3GHB6SMXGGBG3HKEY49F5QK","01K3K5C12DX8S80DP4AVCF8PBV"],"label_names":[],"body":"\u003cp\u003eYou can \u003ca href=\"https://nordvpn.com/download/\"\u003edownload NordVPN\u003c/a\u003e for the following operating systems:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e8b01d35093f600c6110b4b0e42dcc4a0\"\u003e\u003ca href=\"https://nordvpn.com/download/android/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAndroid\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e11fbad6b3b347eba28113c265fe54797\"\u003e\u003ca href=\"https://nordvpn.com/download/windows/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eWindows\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e495aa1d865071ba55410a9b78260badf\"\u003e\u003ca href=\"https://nordvpn.com/download/mac/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003emacOS\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c1b71b4efc944972591fadaf4aa94a7\"\u003e\u003ca href=\"https://nordvpn.com/download/ios/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eiOS/iPhone/iPad\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb9874ec77445f1424df01b5fba523d6c\"\u003e\u003ca href=\"https://nordvpn.com/download/apple-tv\"\u003eApple TV\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e013f64525da3288afb2a9db307a74b6e\"\u003e\u003ca href=\"https://nordvpn.com/download/android-tv/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eAndroid TV\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ebb9871444ad0cb4fd4385a1f5120dd88\"\u003e\u003ca href=\"https://nordvpn.com/download/firestick/\"\u003eFire TV\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e6a84fdf8452bad7b37e433c6390b1411\"\u003e\u003ca href=\"https://nordvpn.com/download/linux/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eLinux\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eYou can also download the NordVPN browser extension for these browsers:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e8e971688651956092652e3de9321e249\"\u003e\u003ca href=\"https://nordvpn.com/download/chrome-extension/\"\u003eChrome\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e76253a58f73b3b806e62a0bd12285087\"\u003e\u003ca href=\"https://nordvpn.com/download/firefox-extension/\"\u003eFirefox\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e750e9ca2fb23c632abc9020cc8b38bb1\"\u003e\u003ca href=\"https://nordvpn.com/download/edge-extension/\"\u003eEdge\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eOther devices NordVPN can be used with:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eaafa5eb42981d4a1be1990538e4f8f87\"\u003e\n\u003ca href=\"https://nordvpn.com/download/xbox/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eXbox\u003c/a\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ec4de65fb615b031518bf13ff326e82c9\"\u003e\u003ca href=\"https://nordvpn.com/download/playstation/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ePlaystation\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb90824091545af1bc34bb73631da02aa\"\u003e\u003ca href=\"https://nordvpn.com/download/nintendo-switch/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eNintendo Switch\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ecb0edf2d2e7d14ca50b588ae6e6b3879\"\u003e\u003ca href=\"https://nordvpn.com/download/chromecast/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eChromecast\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ed66b58567be200663330b1d0e1b6c018\"\u003e\u003ca href=\"https://nordvpn.com/download/raspberry-pi/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eRaspberry Pi\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e81eb5cf64f742b6829945f1a6dd17486\"\u003e\u003ca href=\"https://nordvpn.com/download/chromebook/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eChromebook\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb8d1bfe62ec2986d878f1930fb8dc71e\"\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN\"\u003eRouters\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eFor instructions on how to set up NordVPN on your device, please have a look at our \u003ca href=\"https://support.nordvpn.com/hc/en-us/sections/24553513814161-NordVPN-app\"\u003eNordVPN setup tutorials\u003c/a\u003e. \u003c/p\u003e\u003cp\u003e\u003cem\u003eNote: To use the NordVPN app on any OS, you need an active NordVPN subscription. If you don’t have one yet, you can \u003c/em\u003e\u003ca href=\"https://nordvpn.com/pricing\"\u003epurchase a NordVPN subscription on our website.\u003c/a\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"following operating systems: Android Windows macOS \u003cem\u003eiOS\u003c/em\u003e/\u003cem\u003eiPhone\u003c/em\u003e/iPad Apple TV Android TV Fire TV Linux You can","result_type":"article"},{"id":20226455946257,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20226455946257.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20226455946257-What-operating-system-versions-does-NordVPN-support","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":-91,"vote_count":847,"upvote_count":378,"downvote_count":469,"section_id":38398071258897,"created_at":"2023-11-17T13:18:34Z","updated_at":"2026-11-12T10:08:49Z","name":"What operating system versions does NordVPN support?","title":"What operating system versions does NordVPN support?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-15T06:47:38Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3GHB6SMXGGBG3HKEY49F5QK","01K3GHBASRYJWZCJ99A46BWQW8"],"label_names":["unsuported","suported","unsupported"],"body":"\u003cp\u003eYou can install and use NordVPN on most devices running the latest versions of popular operating systems. Check the list below to see if your device is supported by NordVPN.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003eWhen you connect to a VPN server via the NordVPN app, it uses device-wide protection, and as a result, all users are protected on the system. Furthermore, if on one device installation you have several users set up, you will not be able to use the NordVPN app simultaneously, since the VPN servers will not be able to connect correctly. This device-level approach ensures consistent protection across the system. For environments where independent VPN connections for each user are needed, consider trying \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19476515228305\"\u003eNordVPN on other devices\u003c/a\u003e at the same time.\u003c/p\u003e\u003ch2 id=\"h_01JE6406AGQYZHBGHP77SPECXZ\"\u003eWindows:\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eb8901f546fd2f6f7eabb9dd213275e01\"\u003e\u003ca href=\"https://nordvpn.com/download/windows/\"\u003eWindows 10 64-bit (version 1607 and later)\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ee15c3374dd61cff0b5e55ecf89db12e2\"\u003e\u003ca href=\"https://nordvpn.com/download/windows/\"\u003eWindows 11\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eLegacy support:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e4401b1d584b104e2f175cea885fa2b4b\"\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1\"\u003eWindows 7\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e73f60f7e6b62c791f70a5ca340350783\"\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1\"\u003eWindows 8.1\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e040757b94d447368859805ead1d2272b\"\u003e\n\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1\"\u003eWindows 10 32-bit\u003c/a\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01JE6409ZQFT4H3R8G6M02AQWR\"\u003emacOS:\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"e831b4e847374b0400740309c9250089d\"\u003e\u003ca href=\"https://nordvpn.com/download/mac/\"\u003emacOS Sonoma 14, macOS 15 Sequoia, macOS 26 Tahoe, and macOS 27 Golden Gate\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eLegacy support:\u003c/p\u003e\u003cul\u003e\u003cli data-list-item-id=\"e6c43a59cada9ceedf17aa45993898309\"\u003e\n\u003ca href=\"https://downloads.nordcdn.com/apps/macos/generic/NordVPN/10.8.1/NordVPN.pkg\" data-ga-slug=\"macOS 12 Monterey, macOS 13 Ventura, macOS Sonoma 14, macOS 15 Sequoia, and macOS 26 Tahoe.\"\u003emacOS 12 Monterey, macOS 13 Ventura\u003c/a\u003e, \u003ca href=\"https://downloads.nordcdn.com/apps/macos/generic/NordVPN/9.3.1/NordVPN.pkg\"\u003emacOS 11 Big Sur\u003c/a\u003e, and \u003ca href=\"https://downloads.nordcdn.com/apps/macos/generic/NordVPN-OpenVPN/8.24.2/NordVPN.pkg\"\u003emacOS 10.15 Catalina\u003c/a\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01JE640CB1J79KEK874TFDKW86\"\u003eLinux:\u003c/h2\u003e\u003cp\u003eThese are the Linux distributions that our developers have confirmed that our .deb and .rpm NordVPN  builds work on:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e86f4b65dbeefe3b08d6408e3a24fb38c\"\u003e\u003ca href=\"https://nordvpn.com/download/linux/\"\u003eDebian 12 or newer\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e8b6be13a07aa1c5a2fdfc83f941c2127\"\u003e\u003ca href=\"https://nordvpn.com/download/linux/\"\u003eUbuntu 22.04 or newer\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ed42356ae37221623b19cfc30a6bdd261\"\u003e\u003ca href=\"https://nordvpn.com/download/linux/\"\u003eLinux Mint 21 or newer systems\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e10b765344195dd08aa6ad314fdef68c2\"\u003e\u003ca href=\"https://nordvpn.com/download/linux/\"\u003eFedora 43 or newer\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb18c7a44ad7bbfe4049ad95e0b786b8e\"\u003e\u003ca href=\"https://nordvpn.com/download/raspberry-pi/\"\u003eRaspberry Pi OS\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003e\u003cem\u003eIf you use a community-supported distribution, NordVPN may work. However, there is limited issue resolution for distribution-specific troubleshooting and no pre-release testing.\u003c/em\u003e\u003c/p\u003e\u003cp\u003eMoreover, we support these desktop environments:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e4b5515e733c139917c92d2b8a0de16f1\"\u003eKDE\u003c/li\u003e\n\u003cli data-list-item-id=\"eca57791ab71d483071d270419f5e0ac0\"\u003eGNOME\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01JE640M31DB7H90NZPX43BG0G\"\u003eAndroid:\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"e26d9b63ec990296cc23482bd9a4df4ae\"\u003e\n\u003ca href=\"https://nordvpn.com/download/android/\"\u003eAndroid 9 and up\u003c/a\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ead010e86bc451eda274d5916c4dc16f0\"\u003eFor Android 7 and 8, \u003ca href=\"https://downloads.nord-help.com/apps/android/generic/nordvpn-sideload/7.12.3/v2/NordVPN.apk\"\u003einstall our sideloaded application\u003c/a\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8101a0b6a31bb1dc4b9ff3c87aab49a1\"\u003e\n\u003cem\u003eAndroid devices having 6.8 or older versions won't be supported by NordVPN from November 20, 2024. To continue using NordVPN, read our article on \u003c/em\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/29748627824273-How-to-re-install-NordVPN-on-Android\"\u003ehow to reinstall NordVPN on Android\u003c/a\u003e\u003cem\u003e.\u003c/em\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01JE640P8PE00252TT5H17G85X\"\u003eiOS:\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"e05eb19ec8d16ad2d4f8980b2ba7e8a08\"\u003e\u003ca href=\"https://nordvpn.com/download/ios/\"\u003eiPhones and iPads running on iOS 17.0 or later (including iOS 27)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01K8AHHGV4S8KM2EJ77XX27Z3Z\"\u003eOldest versions that will continue to receive support:\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e4ea6d6c6365e41027822611de26fa375\"\u003eWindows 7.1/8.1/10 32-bit - 6.45 (Older versions have been deprecated as of May 28th, 2024)\u003c/li\u003e\n\u003cli data-list-item-id=\"ea5e301d1167ad782a97afd75db73a2b5\"\u003eAndroid - 7\u003cul\u003e\u003cli class=\"ck-list-marker-italic\" data-list-item-id=\"e4dd2a7dd1366f30d5749db48270f2b55\"\u003e\n\u003cem\u003eAndroid devices having 6.8 or older versions won't be supported by NordVPN from November 20, 2024. To continue using NordVPN, \u003c/em\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/29748627824273-How-to-re-install-NordVPN-on-Android\"\u003e\u003cem\u003eread how to reinstall NordVPN on Android.\u003c/em\u003e\u003c/a\u003e\n\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e8c9b1891f8ad7d937e39d5768db4fa85\"\u003emacOS 10.15 - 8.24.2\u003c/li\u003e\n\u003cli data-list-item-id=\"ee5ee4b6b4f7d04bbf0d94e1a955f8d40\"\u003emacOS 11 - 9.3.1\u003c/li\u003e\n\u003cli data-list-item-id=\"e8d6b00b7225e11182aff02924f86c8a3\"\u003emacOS 12 and macOS 13 - 10.8.1\u003c/li\u003e\n\u003cli data-list-item-id=\"e5e29afce6438c463d164b9b217eeea9c\"\u003eiOS - 9 \u003c/li\u003e\n\u003cli data-list-item-id=\"e042fcf842ac40f779616f6de28b5858a\"\u003eLinux - Debian 12, Ubuntu 22.04, Linux Mint 21, Fedora 43\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"reinstall NordVPN on Android. \u003cem\u003eiOS\u003c/em\u003e: \u003cem\u003eiPhones\u003c/em\u003e and iPads running on \u003cem\u003eiOS\u003c/em\u003e 17.0 or later (including \u003cem\u003eiOS\u003c/em\u003e 27) Oldest versions that","result_type":"article"},{"id":50751089900177,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/50751089900177.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/50751089900177-Real-time-protection-Always-mode-not-working-on-iOS-27-how-to-fix-it","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":25,"vote_count":35,"upvote_count":30,"downvote_count":5,"section_id":39101645027089,"created_at":"2026-09-10T15:06:57Z","updated_at":"2026-11-12T18:05:20Z","name":"Real-time protection Always mode not working on iOS 27: how to fix it","title":"Real-time protection Always mode not working on iOS 27: how to fix it","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T07:53:36Z","user_segment_id":null,"permission_group_id":280429,"content_tag_ids":[],"label_names":["ios","protection","scam and phishing","ios27","ios 27"],"body":"\u003ch2 id=\"h_01M25TWDN0B8ZNMBXDQP0QPQJB\"\u003eProblem\u003c/h2\u003e\u003cp\u003eYou notice that ads, trackers, or malicious websites are loading on your iPhone or iPad even though \"Real-time protection\" is turned on and set to \"Always\" in the NordVPN app. This happens on iOS 27 without an active VPN connection.\u003c/p\u003e\u003ch3 id=\"h_01M25TVZA69D9T50B354R0D6V9\"\u003eWhy this happens\u003c/h3\u003e\u003cp\u003eReal-time protection in \"Always\" mode works by filtering your DNS traffic, without requiring a full VPN connection. This lightweight approach has always come with trade-offs: without a full VPN tunnel, we can't show you what we blocked, let you manage a block list, or explain why we flagged a specific site.\u003c/p\u003e\u003cp\u003eOn iOS 27, this limitation becomes more visible because of a new Apple feature called \"Connectivity Assist\". It automatically switches your device to cellular data whenever it thinks your Wi-Fi connection is having trouble. When \"Real-time protection\" blocks a site, iOS misreads this as a Wi-Fi issue and makes the switch, which means your device is no longer using our filtering, so the blocked site, ad, or tracker loads anyway.\u003c/p\u003e\u003cp\u003eThis affects only Real-time Protection when you set it to work \u003cstrong\u003ewithout an active VPN connection\u003c/strong\u003e (“Always” mode). If you connect to a NordVPN server, this issue does not occur.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eFor the most reliable protection, we recommend using \"Real-time protection\" together with an active VPN connection.\u003c/strong\u003e\u003c/p\u003e\u003ch2 id=\"h_01M25TVZA4V98EY4BWKK0CYB3D\"\u003eCommon symptoms\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eab48afaa97114fb08302484567ec5117\"\u003eAds, trackers, or known malicious websites load even though \"Real-time protection\" shows as enabled.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7560d173b1c78b6445a70cc24a50bc07\"\u003eYou notice the issue only when you are not connected to a NordVPN server.\u003c/li\u003e\n\u003cli data-list-item-id=\"eaa071a1c2ea43d5a8b0e0596c3d91866\"\u003eYou set \"Real-time protection\" to \"Always\" rather than \"Only with VPN\".\u003c/li\u003e\n\u003cli data-list-item-id=\"e026f5ae58028539ac808601e5559a17e\"\u003eThe problem is inconsistent; sometimes blocking works, and sometimes it does not, especially when switching between Wi-Fi and cellular.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2f58638a470f7dc5abfddf244dd6e68e\"\u003eYou are using an iPhone or iPad on iOS 27.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01M25TVZA7W0TT1QG40HQ3EYXH\"\u003eTroubleshooting\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eNOTE: Pick one of the two options below; you do not need to do both.\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ea521d0a06d0cfb37062c981d86acc7de\"\u003eOption A: \u003cstrong\u003eSwitch to \"Only with VPN\" mode\u003c/strong\u003e (recommended for the most reliable protection).\u003col\u003e\n\u003cli data-list-item-id=\"ec870e005064129089bb409fd4d6b8667\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef2267a9f5e351dc29fe9cff744ddfb7a\"\u003eTap the shield icon at the bottom of the screen.\u003c/li\u003e\n\u003cli data-list-item-id=\"e36f92b9832ff6b688b3ecf17c6b15fea\"\u003eSelect \"Only with VPN\" instead of \"Always\".\u003c/li\u003e\n\u003cli data-list-item-id=\"e7f848ad1f0f5ad08a0364ef50c0d3729\"\u003eConnect to a NordVPN server to stay protected.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ef2e3b6a209f90840efd96a52da6485c0\"\u003eOption B: \u003cstrong\u003eKeep \"Always\" mode, but turn off \"Connectivity Assist\"\u003c/strong\u003e.\u003col\u003e\n\u003cli data-list-item-id=\"ecb13cf85a8addc39db3628ae468bf45a\"\u003eOpen the \"Settings\" app on your iPhone or iPad.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3a2924dd756dfaba9ab7a710e589552c\"\u003eTap \"Wi-Fi\".\u003c/li\u003e\n\u003cli data-list-item-id=\"e812d49fe648e77b21813ec144dae7afe\"\u003eScroll down and turn off \"Connectivity Assist\". This stops your device from silently switching to cellular data when \"Real-time protection\" blocks a site over Wi-Fi.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eIf ads, trackers, or malicious sites still load after trying one of the options above, \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19482416296593\"\u003econtact NordVPN Support\u003c/a\u003e and let them know which mode you have set and whether \"Connectivity Assist\" is on or off.\u003c/p\u003e\u003ch2 id=\"h_01M25TVZAA08M4E0SAADE2XCAK\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e22adcb4a723782ee382131ad63646928\"\u003e\"Real-time protection\" in \"Always\" mode is a lightweight, DNS-based filter and does not offer the same visibility (such as viewing blocked items or managing a block list) as filtering through an active VPN connection.\u003c/li\u003e\n\u003cli data-list-item-id=\"eb940faefb51e55bcc130e88f5eb4cdff\"\u003eFor the most reliable blocking on iOS 27, connect to a NordVPN server whenever possible instead of relying solely on \"Always\" mode.\u003c/li\u003e\n\u003cli data-list-item-id=\"e201faf376ac343ac5e334e04eba82ab2\"\u003eBe aware that iPhone enables \"Connectivity Assist\" by default, so this behavior affects most users unless they manually disable it.\u003c/li\u003e\n\u003cli data-list-item-id=\"e330b621cd7809c8a1802e720b5a88f84\"\u003eKeep both iOS and the NordVPN app updated, as future updates may change how \"Connectivity Assist\" and DNS-based filtering interact.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"ads, trackers, or malicious websites are loading on your \u003cem\u003eiPhone\u003c/em\u003e or iPad even though \"Real-time protection\" is turned on and","result_type":"article"},{"id":19682095316625,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/19682095316625.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-NordVPN-dedicated-IP-server-on-an-iOS-device","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":9,"vote_sum":-2,"vote_count":622,"upvote_count":310,"downvote_count":312,"section_id":24556911175441,"created_at":"2023-10-27T10:33:09Z","updated_at":"2026-11-06T08:41:23Z","name":"How to connect to your NordVPN dedicated IP server on an iOS device?","title":"How to connect to your NordVPN dedicated IP server on an iOS device?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T08:20:46Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K1D98AR0Z05FYP320TWPN3NM","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01KMN21RVXZK57MCV5Y667NBDX\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to locate and connect to your purchased and assigned NordVPN dedicated IP on an iOS device, such as an iPhone, iPad, or iPod. Using a dedicated IP provides fewer CAPTCHA requests and enhanced security through exclusive accessibility.\u003c/p\u003e\u003ch2 id=\"h_01KMN21RVX09F62MT1Q9NH8VAD\"\u003eBefore you start:\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e1d0b47acf00fac3f6c6cde24234bd54f\"\u003eYou have \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-dedicated-IP-address\"\u003epurchased a NordVPN dedicated IP\u003c/a\u003e and \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase\"\u003eset it up after purchasing it\u003c/a\u003e in your Nord Account.\u003c/li\u003e\n\u003cli data-list-item-id=\"e714dc258a5ba3d5873514db9c1f54f77\"\u003eThe \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19451338152849\"\u003eNordVPN app must be installed on your iOS device\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNOTE\u003c/strong\u003e: While using a dedicated IP with the OpenVPN protocol, you can connect up to 10 devices; however, NordLynx only supports one. Dedicated IP is not available via the IKEv2 protocol. Moreover, please be aware that your email will be linked to that dedicated IP address.\u003c/p\u003e\u003ch2 id=\"h_01KMN21RW0366S9W45S5SRYTB6\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01KMN21RW0F3ST1Q50KAYKHKD0\"\u003eMethod 1: Using the Specialty Servers menu\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ef9a2c63b1b9f1d7d6ff1138b7e1d536d\"\u003eOpen the NordVPN app on your iOS device.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0978d6ec43266f61d9a7f12f1718bc07\"\u003eIf you were using \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/31528242519953\"\u003eNordWhisper\u003c/a\u003e before, ensure you have \u003ca href=\"https://support.nordvpn.com/Connectivity/iOS/1490186412/Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-iOS.htm\"\u003eswitched the protocol to OpenVPN (UDP), OpenVPN (TCP)\u003c/a\u003e, or \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx\"\u003eNordLynx\u003c/a\u003e in the app settings\u003c/li\u003e\n\u003cli data-list-item-id=\"e3dbb59afd437419db5395674b2e43fed\"\u003eYou should be able to see all of your dedicated IP servers in the \"Recents\" section, even if you have not connected to them yet.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8290670fb4034073da6bd5225dc4ca08\"\u003eIf you want to choose a different server, on the homepage (globe icon), tap \"All locations.\"\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1456/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329720505233\" width=\"1456\" height=\"2784\" alt=\"NordVPN iOS app home screen showing 'All locations' button highlighted in a blue circle\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e38c096ab600c683d50f88d9f5b4bf4f0\"\u003eTap on \"Dedicated IP.\"\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1480/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329720511249\" width=\"1480\" height=\"2784\" alt=\"NordVPN iOS app specialty servers list with 'Dedicated IP' tab highlighted and an assigned Warsaw, Poland server shown\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ea57fd56f07a3643cdb254b1bc18937e8\"\u003eTap on your assigned dedicated IP to establish the connection.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KMN21RW3PSEPW5MPP9CHEGC3\"\u003eMethod 2: Using the Search Bar\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e63b9f407ce92d9ab94a28fdf12702c65\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"eabd08c6056c9a65a2937dddbf5d7f136\"\u003eTap the search bar at the top of the screen.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1572/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329720513553\" width=\"1572\" height=\"2784\" alt=\"NordVPN iOS app home screen with the search bar at the top highlighted in a blue circle\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e0cffa1777bb92a730c7f6ea0ac0f0916\"\u003eType your specific dedicated IP address into the search field.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef66d9d16329b0018398f7bea170028c4\"\u003eTap on the result to connect.\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01KMN21RW4D3PDZMNCEEG61C66\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e50ee1abc0c2f61a074fec75895be9839\"\u003eAfter completing the steps, you can verify your connection by visiting the \u003ca href=\"https://nordvpn.com/dns-leak-test/\"\u003eofficial NordVPN DNS leak checker website\u003c/a\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e9d2e6bd9862bf01edc76d857aabb8072\"\u003eIf your dedicated IP does not appear in the \"Specialty servers\" list after purchase, try logging out of the NordVPN app and logging back in. This refreshes your account data and server list.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6d7f064d12454d7f3228ac674062ebc8\"\u003eYou can configure the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/38467188541201\"\u003eNordVPN app to auto-connect\u003c/a\u003e to your dedicated IP whenever you are on an untrusted network. \u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"purchased and assigned NordVPN dedicated IP on an \u003cem\u003eiOS\u003c/em\u003e device, such as an \u003cem\u003eiPhone\u003c/em\u003e, iPad, or iPod. Using a dedicated IP provides","result_type":"article"},{"id":19684654253585,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/19684654253585.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/19684654253585-How-to-take-a-screenshot","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-548,"vote_count":1726,"upvote_count":589,"downvote_count":1137,"section_id":24556832464657,"created_at":"2023-10-27T11:56:58Z","updated_at":"2026-11-10T00:24:00Z","name":"How to take a screenshot?","title":"How to take a screenshot?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-08T10:27:07Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K4SP2628KY0YFXCK6GRBAPY1"],"label_names":[],"body":"\u003ch2 id=\"h_01KB2HQ4RGH97N6M3D2Q4Z1S7F\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to take a screenshot on macOS, Linux, Windows, Android, iOS, and Chromebook devices.\u003c/p\u003e\u003ch2 id=\"h_01KB2HQG41GB4TP81B9QTD90YR\"\u003eBefore you start\u003c/h2\u003e\u003cp\u003eDuring troubleshooting with our Customer Support team, you may need to upload\u003cbr\u003ea screenshot of a specific application or website to help describe the issue at hand – this also helps our Support team efficiently troubleshoot the problems you are facing.\u003c/p\u003e\u003ch2 id=\"h_01KB2HQ9DFJ85F07JJ5Y3BDF4W\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01KB2HQWEBVSHXYGBX6K6AZX8W\"\u003emacOS\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e You can find alternative ways of taking a screenshot on macOS on\u003ca href=\"https://support.apple.com/en-us/HT201361\"\u003e this official Apple support website\u003c/a\u003e.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e06c1ff7e87cba9b2c7dcd05652a56eb8\"\u003eTo take a picture of your entire screen: \u003col\u003e\n\u003cli data-list-item-id=\"ef949218b5764f25a1116493dc3432607\"\u003ePress Shift + Command (⌘) + 3.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969666193\" alt=\"macOS keyboard with Shift, Command, and 3 keys highlighted for the full-screen screenshot shortcut\" width=\"524\" height=\"218\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e103fc03868f62092274e59f23a8760b1\"\u003eFind the screenshot as a .png file on your desktop.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e4353054d69e6e6c89591750668da34a3\"\u003eTo take a picture of a specific window: \u003col\u003e\n\u003cli data-list-item-id=\"ed0fc608771ec17160cfb90db850b3dbf\"\u003ePress Shift + Command (⌘) + 4. The pointer changes to a crosshair.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969668625\" alt=\"macOS keyboard with Shift, Command, and 4 keys highlighted for the partial screenshot shortcut\" width=\"529\" height=\"220\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e6f8ebacbf84455f79e5a9ec7cfc0d63b\"\u003ePress the Spacebar. The pointer changes to a camera.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969669649\" alt=\"macOS keyboard with the Spacebar highlighted to switch the pointer to camera mode for a window screenshot\" width=\"526\" height=\"222\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e05fe267f180aadec9a9613222c97af49\"\u003eMove the camera over a window to highlight it.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5ee091e3f38f60c32fdffe8990af8d02\"\u003eClick your mouse or trackpad to take a screenshot of the highlighted window. To cancel, press the Esc (Escape) key before you click.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6f3a61498f49b0bfb79ebef42734b8ab\"\u003eFind the screenshot as a .png file on your desktop.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003ch3 id=\"h_01KB2HR3JBHV715ZDT699P9FWT\"\u003eLinux\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ef5d88b57a0ed0c9f4074277f8a0e39d0\"\u003ePress PrtScn to take a full-screen screenshot. The screenshot will show everything on your display.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969670161\" alt=\"Linux keyboard with the Print Screen (PrtScn) key highlighted for taking a full-screen screenshot\" width=\"521\" height=\"174\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ee240a7d7ac8918c03884c85d157a3dff\"\u003eYou will need to select where you would like to save the screenshot file.\u003cbr\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003eIf this method doesn't work on your specific Linux distribution, you can find other ways to take a screenshot \u003ca href=\"https://www.wikihow.com/Take-a-Screenshot-in-Linux\"\u003evia a guide like WikiHow\u003c/a\u003e.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KB2HR72XNBD7CF86NCET2TD5\"\u003eWindows\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e Windows devices include a built-in app to take screenshots called the Snipping Tool.\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ed38e3c198800e51b0546e87dd49ad296\"\u003eTo open and use the Snipping Tool, select the Start button that looks like the Windows logo. \u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969670801\" alt=\"Windows taskbar showing the Start button (Windows logo) highlighted\" width=\"201\" height=\"86\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e305a44ff2e977115d3081db8250230b6\"\u003eType in Snipping Tool in the search bar and click on the Snipping Tool to launch the app.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969673105\" alt=\"Windows Start menu search showing 'Snipping Tool' as the top result, highlighted\" width=\"529\" height=\"536\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"effacbdc4352ff5fe3503cd1300b464fb\"\u003eOnce the App launches, you can see a window with screenshot options such as the shape and the timer. Choose Free-form, Rectangular, Window, or Full-screen Snip and press the Windows logo key + Shift + S (all at the same time).\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969676689\" alt=\"Windows keyboard with the Shift, Windows logo, and S keys highlighted for the Win+Shift+S screenshot shortcut\" width=\"531\" height=\"210\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e36780163e6526f7b7a964b41ee795d83\"\u003eAlternatively, you can press New, then choose the shape you wish to make the screenshot in and use your cursor while pressing the left button on your mouse.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e When making free-form or rectangular snips, use your mouse to select the area you want to capture. This will usually be your browser window, the NordVPN app, or a specific application.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157909403409\" alt=\"Windows Snipping Tool window showing the snip mode selection toolbar with Free-form mode selected\" width=\"360\" height=\"181\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ed6fb1561dd46db48ebaa5e634eb2cfe1\"\u003eClick on the pop-up in the bottom right corner of your screen. It will appear once you make a screenshot (snip).\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157909405713\" alt=\"Windows Snipping Tool notification popup saying 'Snip copied to clipboard. Select here to mark up and share the image.'\" width=\"308\" height=\"96\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e616a5580fc194a80b0e5d8420d892889\"\u003eThe Snipping Tool window will extend. Click the Save button at the top right of the Snipping Tool.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969681425\" alt=\"Windows Snipping Tool toolbar with the Save button highlighted at the top right\" width=\"529\" height=\"81\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef62b40c55e61d53fbeb58cc020350c85\"\u003eChoose a location where you wish to save your screenshot and click Save.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157909411217\" alt=\"Windows Save As dialog showing Desktop as the save location with a screenshot filename and the Save button highlighted\" width=\"529\" height=\"318\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KB2HRAV7H2Q3MZP6PQ5JJPA8\"\u003eAndroid\u003c/h3\u003e\u003col\u003e\u003cli data-list-item-id=\"ee473d9e81fa9cf0ad16a3215f1210f91\"\u003ePress and hold the Volume Down + Power buttons at the same time, and you'll see a brief onscreen animation followed by a confirmation in the notification bar that the action was successful.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969684881\" alt=\"Android phone diagram with the Volume Down and Power buttons highlighted for taking a screenshot\" width=\"283\" height=\"539\"\u003e\u003cbr\u003e \u003c/li\u003e\u003c/ol\u003e\u003ch3 id=\"h_01KB2HRFZRN0C31TNSSRMEPDKS\"\u003eiOS\u003c/h3\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e19917239df887621953927223388f005\"\u003eiPhone 8 or earlier, iPad, or iPod touch: \u003col\u003e\n\u003cli data-list-item-id=\"ef784ea55eb1079b2b51474882872008b\"\u003ePress and hold the Top or Side button together with the Home button.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969690641\" alt=\"iPhone 8 or earlier diagram with the Home button and Side button highlighted for taking a screenshot\" width=\"280\" height=\"547\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e8496594d9e899c44f5a8ec554a3c16fa\"\u003eRelease the buttons to take a screenshot.\u003c/li\u003e\n\u003cli data-list-item-id=\"eea8c7408aad182083eb6c700be82a277\"\u003eIn iOS 11, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or press and hold the thumbnail to share the screenshot. Swipe left on the thumbnail to dismiss it.\u003c/li\u003e\n\u003cli data-list-item-id=\"e763b2f46b73ca85a395c2eb6aea5e955\"\u003eTo find the screenshot you just took, along with the ones you've taken before, you can go to Photos \u0026gt; Albums \u0026gt; Screenshots.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e0f613356ab3ada1be0a8b5bae9d466a0\"\u003eiPhone X or newer: \u003col\u003e\n\u003cli data-list-item-id=\"e94c0d8f7ea5df544ff0e2b6d9389cd6b\"\u003ePress and hold the Side button alongside the Volume up button.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157969692049\" alt=\"iPhone X or newer diagram with the Volume Up and Side buttons highlighted for taking a screenshot\" width=\"280\" height=\"533\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef4eecd7b4f4b7619886244fd9b86fdd0\"\u003eRelease the buttons to take a screenshot.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5db2f34b4b7657c8edf2fc5ee5a89a82\"\u003eA thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or press and hold the thumbnail to share the screenshot. Swipe left on the thumbnail to dismiss it.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003ch3 id=\"h_01KB2HRM4JADKTXPWAS2WJC7PX\"\u003eChromebook\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e063ee418eceb357bdcb2b9a836787812\"\u003ePress Shift + Ctrl + Show windows on your keyboard.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/33157909419537\" alt=\"Chromebook keyboard with the Shift and Ctrl keys highlighted for the Shift+Ctrl+Show windows screenshot shortcut\" width=\"545\" height=\"226\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ef019227216063c9b6db614548e49fdef\"\u003eSelect and drag the desired application/window to take a screenshot.\u003c/li\u003e\n\u003cli data-list-item-id=\"ed8306cfbb62851c806e447fec741ab3b\"\u003eAlternatively, press Ctrl + Shift + Show windows, and select a screenshot feature from the toolbar: \u003col\u003e\n\u003cli data-list-item-id=\"edd44360de13b3f32a2fb3e5bb357fbcc\"\u003eTake a full-screen screenshot.\u003c/li\u003e\n\u003cli data-list-item-id=\"e45044048d5a4660cec9fdec7fddab83b\"\u003eTake a partial screenshot.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4178a5ab876a9b50ef1f037f8925e60f\"\u003eTake a window screenshot.\u003cbr\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003eIf you need additional assistance, check out Chromebook's\u003ca href=\"https://www.google.com/chromebook/howto/take-full-screenshots/\"\u003e screenshot-taking guide with pictures\u003c/a\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cdiv class=\"tab-content\" id=\"tab5\" aria-labelledby=\"tab5\"\u003e\u003cp\u003e \u003c/p\u003e\u003c/div\u003e","user_segment_ids":[],"snippet":"the notification bar that the action was successful. \u003cem\u003eiOS\u003c/em\u003e \u003cem\u003eiPhone\u003c/em\u003e 8 or earlier, iPad, or iPod touch: Press and hold the","result_type":"article"},{"id":20465912080785,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20465912080785.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-NordVPN-VPN-connection-logs-on-iOS","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-67,"vote_count":165,"upvote_count":49,"downvote_count":116,"section_id":24556832464657,"created_at":"2023-11-27T11:10:14Z","updated_at":"2026-11-10T00:56:31Z","name":"How to get NordVPN VPN connection logs on iOS?","title":"How to get NordVPN VPN connection logs on iOS?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T08:19:27Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K3N366F36NHMK0S0BPJ9T12M","01K6CVY39YGJST6NNWMMEZF43B"],"label_names":[],"body":"\u003cdiv class=\"article__content\"\u003e\u003cdiv class=\"article__body\"\u003e\u003cdiv role=\"list\" aria-label=\"chat history\"\u003e\u003cdiv data-testid=\"chat-assistant-message-container\"\u003e\u003cdiv data-testid=\"chat-model-message-content\"\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cdiv\u003e\n\u003ch2 id=\"h_01KMN7Y9VTWMCRZZCP07JPN7GS\"\u003eIntroduction\u003c/h2\u003e\n\u003cp\u003eIn this article, you will learn how to acquire VPN connection logs when using the NordVPN app on an iOS device, such as an iPad or an iPhone. Accessing these logs is essential for troubleshooting connectivity issues and ensuring a stable VPN experience.\u003c/p\u003e\n\u003ch2 id=\"h_01KMN7XX7R35S3NK5JNAYCFS13\"\u003eHere's what to do:\u003c/h2\u003e\n\u003col\u003e\n\u003cli data-list-item-id=\"e6b3e51aeb9cc435998fae0d601bc2327\"\u003eOpen the NordVPN application on your iOS device.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4088c24ef03a04995a81075728d5f069\"\u003eTap on the Profile icon located in the bottom right corner of the screen.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329672170769\" width=\"1420\" height=\"2784\" alt=\"NordVPN iOS app main screen with the Profile icon in the bottom-right corner highlighted\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e1405604a44e93acef33ed43059b9003b\"\u003eTap the \"Help\" button from the menu options.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea1caf5a948bfacb788e40332f273188a\"\u003eTap \"Diagnostic logs.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e7a49c8a652bdc41f8b8313446452c3b0\"\u003eTo save the diagnostic logs to your device, tap \"Save to files.\"\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/2772; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/45158432404113\" alt=\"NordVPN iOS Help screen showing a share sheet for a diagnostic logs ZIP file with the 'Save to Files' option highlighted\" width=\"1420\" height=\"2772\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ec15447fc9ba882acc87fd1260c3415ea\"\u003eChoose your preferred location and press the blue \"Save\" button in the top right.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee9a4c018ad80d5069354dee22582d1f4\"\u003eYou can now paste or attach the logs as a file to us after \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19482416296593\"\u003ereaching out to NordVPN customer support\u003c/a\u003e via email or chat.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01KMN7XX7XC8WSTP5FCFVD13RD\"\u003eAdditional tips\u003c/h2\u003e\n\u003cul\u003e\n\u003cli data-list-item-id=\"eeb47c253dc3df976216de098efe0a8f2\"\u003eWhen contacting support, providing these logs immediately can significantly speed up the troubleshooting process.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7517e68d15c1652eb7a0ea841595fc72\"\u003eEnsure your NordVPN app is updated to the latest version to have the most accurate diagnostic tools available.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","user_segment_ids":[],"snippet":"connection logs when using the NordVPN app on an \u003cem\u003eiOS\u003c/em\u003e device, such as an iPad or an \u003cem\u003eiPhone\u003c/em\u003e. Accessing these logs is essential for troubleshooting","result_type":"article"},{"id":20373233073169,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20373233073169.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20373233073169-Creating-an-Apple-ID-to-download-the-NordVPN-iOS-app","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-40,"vote_count":74,"upvote_count":17,"downvote_count":57,"section_id":24555362990097,"created_at":"2023-11-23T10:56:52Z","updated_at":"2026-10-26T15:51:10Z","name":"Creating an Apple ID to download the NordVPN iOS app","title":"Creating an Apple ID to download the NordVPN iOS app","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-03T11:29:12Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3GHB6SMXGGBG3HKEY49F5QK","01K3N366F36NHMK0S0BPJ9T12M","01K4M1WBYVX229FJVGN4BKX9PJ"],"label_names":[],"body":"\u003cp\u003eIn some cases, for example, if you are using the Apple ID registered in the country with VPN restrictions, you may not find the NordVPN iOS app on the Apple store.\u003cbr\u003e\u003cbr\u003eIn order to bypass that, you can create a new Apple ID and \u003ca href=\"https://nordvpn.com/download/ios/\" rel=\"noopener noreferrer\" target=\"_blank\"\u003edownload the NordVPN iOS app\u003c/a\u003e.\u003cbr\u003e \u003c/p\u003e\u003col\u003e\n\u003cli\u003eOn your iPhone or desktop computer, go to \u003ca href=\"https://appleid.apple.com/#!\u0026amp;page=signin\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehttps://appleid.apple.com/#!\u0026amp;page=signin\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eClick \u003cstrong\u003eCreate Your Apple ID\u003c/strong\u003e. This will launch the Apple ID creation form.\u003cbr\u003e\u003cbr\u003e\u003cimg alt=\"Apple ID website header with 'Create Your Apple ID' button highlighted\" height=\"51\" src=\"https://support.nordvpn.com/hc/article_attachments/20379239383953\" width=\"503\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eEnter your details, choose the United States as your country (or any other country). Select your security questions and answers.\u003cbr\u003e\u003cbr\u003e\u003cimg alt=\"Apple ID account creation form with fields for name, country, birthday, email, password, and three security questions\" height=\"515\" src=\"https://support.nordvpn.com/hc/article_attachments/20379244375057\" width=\"301\"\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eEnter the characters shown in the image, then tap Continue.\u003cbr\u003e\u003cbr\u003e\u003cimg alt=\"Apple ID CAPTCHA verification page with characters-in-image field and 'Continue' button\" height=\"194\" src=\"https://support.nordvpn.com/hc/article_attachments/20379239398801\" width=\"399\"\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c/li\u003e\n\u003cli\u003eYou will now receive a verification via email. Enter the verification code.\u003c/li\u003e\n\u003cli\u003eNext step you may complete both on the iPhone or the browser:\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003ePhone\u003c/strong\u003e: Launch the App Store on your iPhone. Sign out of your current Apple ID and sign in again using your new Apple account.\u003cbr\u003e\u003cstrong\u003eBrowser\u003c/strong\u003e: Sign in to your new Apple ID on \u003ca href=\"https://appleid.apple.com/#!\u0026amp;page=signin\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehttps://appleid.apple.com/#!\u0026amp;page=signin\u003c/a\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eNow in the Settings, you’ll have to change the Payment Method.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eOn the iPhone\u003c/strong\u003e, go to Settings → Apple ID → Payment \u0026amp; Shipping \u003cbr\u003e\u003cstrong\u003eOn the website\u003c/strong\u003e, go to Payment \u0026amp; Shipping → Edit\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eChoose \u003cstrong\u003eNone \u003c/strong\u003eas the mode of payment, then enter any foreign billing address and phone number (for example any Starbucks or other public location that provides both address and phone number online). Tap \u003cstrong\u003eNext\u003c/strong\u003e to continue.\u003cbr\u003e\u003cbr\u003e\u003cimg alt=\"Apple ID payment method screen with 'None' selected and billing address fields below\" height=\"370\" src=\"https://support.nordvpn.com/hc/article_attachments/20379244379921\" width=\"299\"\u003e\n\u003c/li\u003e\n\u003cli\u003eYou should now be able to download the NordVPN app:\u003cbr\u003e\u003cbr\u003e\u003ca href=\"https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehttps://apps.apple.com/us/app/vpn-fast-unlimited-nordvpn/id905953485\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eIf you encounter any issues during the process, do not hesitate to contact our support team for assistance!\u003c/p\u003e","user_segment_ids":[],"snippet":"NordVPN \u003cem\u003eiOS\u003c/em\u003e app on the Apple store. In order to bypass that, you can create a new Apple ID and download the NordVPN \u003cem\u003eiOS\u003c/em\u003e app","result_type":"article"},{"id":47177210645777,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/47177210645777.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/47177210645777-How-to-add-NordVPN-Widgets-on-your-home-screen-on-iOS-and-Android","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":5,"vote_count":41,"upvote_count":23,"downvote_count":18,"section_id":24556872862609,"created_at":"2026-05-29T08:43:06Z","updated_at":"2026-10-17T21:07:07Z","name":"How to add NordVPN Widgets on your home screen on iOS and Android?","title":"How to add NordVPN Widgets on your home screen on iOS and Android?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-02T11:20:44Z","user_segment_id":null,"permission_group_id":280429,"content_tag_ids":[],"label_names":[],"body":"\u003ch2 id=\"h_01KSSE02YM465KP1GRERDBBBGB\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to add NordVPN widgets to your home screen on iOS and Android devices, giving you quick access to connect, disconnect, and monitor your VPN status without opening the app.\u003c/p\u003e\u003ch2 id=\"h_01KSSDZ14QSA29V0ZC4XFNTBTX\"\u003eBefore you start\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e8663b32d40a6c6d4dcc9906062be6888\"\u003eMake sure you have the latest version of the NordVPN app installed.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2f3d4e05eebf3a64a6cdea224c0d6c8d\"\u003eYou must be signed in to your NordVPN account at least once before widgets become available.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7acabf8a48ff780fa6abe501b90e368c\"\u003eIf you have an iOS device, your device must run \u003cstrong\u003ei\u003c/strong\u003eOS 17 or later for home screen widgets. Lock Screen widgets require iOS 17 and above.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3891b7ce03b39f0151d0d9e1d330e1ce\"\u003eOn iOS, the VPN configuration permission must be granted at least once through the main app before a widget can connect.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01KSSDZ14T61VHWACSAE6G857S\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01KSSDZ14TYCS6EXFNQ7KY4Y9M\"\u003eiOS - Adding a Widget to the Home Screen\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e62bff440f4aac9998105c999735840a2\"\u003eUnlock your iPhone and go to the home screen page where you want to place the widget.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6ba5a2984c6835505791dd805de0d1f9\"\u003eTouch and hold an empty area until the app icons begin to jiggle, then tap the \u003cstrong\u003e+\u003c/strong\u003e icon in the top-left corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"eeea925f655fddb00c6d669bd32c83a4f\"\u003eIn the search bar, type \"NordVPN.:\u003c/li\u003e\n\u003cli data-list-item-id=\"eeb262eb0817bca396ace606163b3558b\"\u003eSelect \"NordVPN\" from the results.\u003c/li\u003e\n\u003cli data-list-item-id=\"e50fd800a1eeb8f4d329adf4f9715aa13\"\u003eSwipe left or right to choose your preferred widget size and type.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef1032539a135e492030a5a8320fd9403\"\u003eTap \"Add Widget.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"ed756257570f209dc3d6400abac157986\"\u003eDrag the widget to your preferred position, then tap \"Done.\"\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KSSDZ14WH4NMX1A0FPJJ6ZKD\"\u003eiOS - Adding a Lock Screen Widget (iOS 1+)\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e8b25f67c49030fd8eda1a4c7780d8f92\"\u003ePress and hold your Lock Screen until the \"Customize\" button appears.\u003c/li\u003e\n\u003cli data-list-item-id=\"e393dab9da641fe49140ce6eceb99c637\"\u003eTap \"Customize,\" then select \"Lock Screen.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e8f0de12515cf58a3bfca88e6bc1d12c7\"\u003eTap one of the widget slots (above or below the clock).\u003c/li\u003e\n\u003cli data-list-item-id=\"e7742cdec9154d0e0d4e90b5a3737c69d\"\u003eFind and select \"NordVPN\" from the list, then tap the desired widget to add it.\u003c/li\u003e\n\u003cli data-list-item-id=\"e07566270dadf18eee784b0c4d56447ba\"\u003eTap \"Done\" to save your changes.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KSSDZ14XTGSZHKKQNY3DRMT2\"\u003eAndroid - Adding a Widget to the Home Screen\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eb19a212a026217558428e32718212960\"\u003eLong-press an empty area of your home screen.\u003c/li\u003e\n\u003cli data-list-item-id=\"e39d99be38e661d48623c51e4ecc64adf\"\u003eTap \"Widgets\" from the menu that appears.\u003c/li\u003e\n\u003cli data-list-item-id=\"e44e4da257689755f2a7d4d3739d260c7\"\u003eSearch for or scroll to NordVPN.\u003c/li\u003e\n\u003cli data-list-item-id=\"e993adc0fe73f09d2b97fd325736d033a\"\u003eLong-press the widget you want and drag it to your desired home screen location.\u003c/li\u003e\n\u003cli data-list-item-id=\"ede683c840faf4671a50f8730745508c0\"\u003eRelease to place it. \u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eNote\u003c/strong\u003e: If you have a Samsung device, after long-pressing the home screen, tap Widgets, find NordVPN, and tap Add or drag it directly to the home screen.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eIf you have a Xiaomi, OPPO, OnePlus, or Huawei device, these devices have aggressive battery savers that may stop widgets from working after a reboot. Go to your device's app settings for NordVPN and enable Autostart and set battery usage to \"No restrictions\" or \"Unrestricted.\"\u003c/p\u003e\u003ch2 id=\"h_01KSSDZ14Z7R5E7MYWQ553YMKS\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eb112e4d94ef681bfe529531011a91bd3\"\u003eIf the NordVPN widget does not appear in the widget gallery or drawer, open the app, sign in, and restart your device - widgets are registered with the system after the first launch.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8df75fddecc73df0afe10a1af2da78a6\"\u003eIf the widget fails to connect when tapped, open the NordVPN app and confirm your subscription is active and your VPN configuration is set up.\u003c/li\u003e\n\u003cli data-list-item-id=\"e090358a260df68a727a6412db53e4eb1\"\u003eIf the widget shows an outdated connection status, force-close the NordVPN app and reopen it to refresh the widget.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0be4fad9925e362d0800675a25193dff\"\u003eOn iOS, make sure \"Background App Refresh\" is enabled for NordVPN to keep the widget status up to date:\u003col\u003e\n\u003cli data-list-item-id=\"e7a44d468604d7f40f017a42d31a91792\"\u003eOpen the \"Settings\" app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e430077654398c7a93cec0b2ff051f73f\"\u003eTap \"General.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eb531644f35084cdf743a254722cbecf2\"\u003eTap \"Background App Refresh.\"\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e6ebfcc900eaf963833764dd353f55ab8\"\u003eKeep the NordVPN app updated - widget functionality often improves with each new release.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"have an \u003cem\u003eiOS\u003c/em\u003e device, your device must run i OS 17 or later for home screen widgets. Lock Screen widgets require \u003cem\u003eiOS\u003c/em\u003e 17 and","result_type":"article"},{"id":20459314635281,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20459314635281.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20459314635281-Manual-OpenVPN-connection-setup-on-iOS-15","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":6,"vote_sum":-63,"vote_count":131,"upvote_count":34,"downvote_count":97,"section_id":24555362990097,"created_at":"2023-11-27T08:24:20Z","updated_at":"2026-10-17T08:55:02Z","name":"Manual OpenVPN connection setup on iOS 15","title":"Manual OpenVPN connection setup on iOS 15","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-03T11:30:03Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K3K597RG1JGMNHMPZG62S6JE","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cem\u003eNote: The OpenVPN app supports only 15 and newer versions of iOS. \u003c/em\u003e\u003c/p\u003e\n\u003cp\u003ePlease follow these OpenVPN setup instructions on your \u003ca href=\"https://nordvpn.com/download/ios/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eiOS 15 device\u003c/a\u003e:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eGo to the App Store on your iPhone/iPad.\u003c/li\u003e\n\u003cli\u003eTap on Search bar.\u003c/li\u003e\n\u003cli\u003eEnter \"\u003cstrong\u003eopenvpn connect\u003c/strong\u003e\" in the search bar.\u003c/li\u003e\n\u003cli\u003eFind the \u003cstrong\u003eOpenVPN Connect\u003c/strong\u003e application and tap on its installation button.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459354261009\" alt=\"iOS App Store search results for 'openvpn' showing OpenVPN Connect app with the download button circled in red\" width=\"300\" height=\"368\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eOnce the app is installed, download the .ovpn configuration file. You may also use \u003ca href=\"https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/\"\u003e\u003cstrong\u003eNordVPN server recommendation tool\u003c/strong\u003e\u003c/a\u003e.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eFollow the steps below to find the \u003cstrong\u003emanual connection configuration files\u003c/strong\u003e:\u003c/p\u003e\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eLog into\u003c/strong\u003e your \u003ca href=\"https://my.nordaccount.com/\"\u003e\u003cstrong\u003eNord Account\u003c/strong\u003e\u003c/a\u003e, and click \u003cstrong\u003eNordVPN\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/29575709025937\" width=\"5912\" height=\"2744\" alt=\"Nord Account web portal showing Services \u0026gt; NordVPN page with NordVPN highlighted in the left sidebar\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eScroll down to \u003cstrong\u003eAdvanced Settings\u003c/strong\u003e and click \u003cstrong\u003eSet up NordVPN manually\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cimg style=\"aspect-ratio: 3344/2744; width: 100%;\" class=\"image_resized wysiwyg-image-resized\" src=\"https://support.nordvpn.com/hc/article_attachments/29575709041169\" width=\"3344\" height=\"2744\" alt=\"Nord Account Advanced Settings section showing Manual setup card with 'Set up NordVPN manually' link circled in red\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eSelect the \u003cstrong\u003eOpenVPN configuration files\u003c/strong\u003e tab.\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/29575709043089\" width=\"3296\" height=\"1308\" alt=\"Nord Account Configuration page with 'OpenVPN configuration files' tab circled in red\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eFind the server you wish to connect to by using the \u003cstrong\u003eSearch\u003c/strong\u003e bar or by scrolling down and download it by clicking \u003cstrong\u003eDownload UDP \u003c/strong\u003eor \u003cstrong\u003eDownload TCP\u003c/strong\u003e.\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/29575709044625\" width=\"1656\" height=\"1056\" alt=\"Nord Account OpenVPN configuration files page listing servers with 'Download UDP' and 'Download TCP' buttons, first entry circled in red\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eWhen connecting to \u003cstrong\u003eOpenVPN \u003c/strong\u003e\u0026amp; \u003cstrong\u003eIKEv2 manually\u003c/strong\u003e, you're going to need to use the \u003cstrong\u003eUsername \u003c/strong\u003eand \u003cstrong\u003ePassword\u003c/strong\u003e from the \u003cstrong\u003eService credential \u003c/strong\u003etab.\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/29575709046289\" width=\"3296\" height=\"1828\" alt=\"Nord Account Configuration 'Service credentials' tab highlighted in red, displaying Username and Password fields for manual setup\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003col start=\"6\"\u003e\n\u003cli\u003e​When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459337894033\" alt=\"iOS Safari browser Downloads panel showing the downloaded NordVPN .ovpn configuration file highlighted in a red rectangle\" width=\"299\" height=\"319\"\u003e​\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003e​When the downloaded configuration opens up, select \u003cstrong\u003eShare\u003c/strong\u003e button in the top right corner.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459370744721\" alt=\"iOS Safari showing an OpenVPN Profile file preview with the Share button circled in red at the top right\" width=\"299\" height=\"385\"\u003e​\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eIn the Share sheet, tap \u003cstrong\u003eCopy to OpenVPN\u003c/strong\u003e button.\u003cbr\u003e\u003cbr\u003e​\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459330547345\" alt=\"iOS Share sheet for the OpenVPN configuration file with 'Copy to OpenVPN' option circled in red\" width=\"300\" height=\"374\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eInside the OpenVPN application, select \u003cstrong\u003eFile\u003c/strong\u003e and tap \u003cstrong\u003eAdd\u003c/strong\u003e to add the imported configuration.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459354279953\" alt=\"OpenVPN Connect iOS Import Profile screen with the FILE tab selected and ADD button highlighted in red\" width=\"300\" height=\"309\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eYou will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click \u003cstrong\u003eAllow\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459314616337\" alt=\"iOS system dialog asking OpenVPN permission to add VPN configurations, with the Allow button highlighted in red\" width=\"300\" height=\"453\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eEnter your NordVPN service credentials.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eFollow the steps below to find the \u003cstrong\u003eservice credentials for manual connection setup\u003c/strong\u003e:\u003c/p\u003e\u003col\u003e\u003cli\u003e\n\u003cstrong\u003eLog into\u003c/strong\u003e your \u003ca href=\"https://my.nordaccount.com/\"\u003e\u003cstrong\u003eNord Account\u003c/strong\u003e\u003c/a\u003e, click \u003cstrong\u003eNordVPN, \u003c/strong\u003eand, under \u003cstrong\u003eManual setup\u003c/strong\u003e, click on \u003cstrong\u003eService credentials. \u003c/strong\u003eHere you'll find the \u003cstrong\u003eUsername \u003c/strong\u003eand \u003cstrong\u003ePassword\u003c/strong\u003e needed to connect manually.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/29575709046289\" width=\"3296\" height=\"1828\" alt=\"Nord Account Configuration 'Service credentials' tab highlighted in red, displaying Username and Password fields for manual setup\"\u003e\n\u003c/li\u003e\u003c/ol\u003e\n\u003col start=\"12\"\u003e\n\u003cli\u003eTap on the switch of the imported configuration to connect to a VPN server.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459330564625\" alt=\"OpenVPN Connect iOS Profiles screen showing the active connection toggle (green, highlighted in red) with connection stats below\" width=\"302\" height=\"528\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eTo change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/20459337912337\" alt=\"iOS Settings VPN screen showing OpenVPN profile toggles for switching between imported server configurations\" width=\"300\" height=\"516\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eTo disconnect, tap on the same button you used to connect.\u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[],"snippet":"only 15 and newer versions of \u003cem\u003eiOS\u003c/em\u003e. Please follow these OpenVPN setup instructions on your \u003cem\u003eiOS\u003c/em\u003e 15 device : Go to the App","result_type":"article"},{"id":19451338152849,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/19451338152849.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/19451338152849-How-to-download-and-install-the-NordVPN-app-on-an-iPhone-or-iPad","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-29,"vote_count":771,"upvote_count":371,"downvote_count":400,"section_id":24555362990097,"created_at":"2023-10-18T13:00:25Z","updated_at":"2026-11-13T19:41:33Z","name":"How to download and install the NordVPN app on an iPhone or iPad?","title":"How to download and install the NordVPN app on an iPhone or iPad?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T07:54:46Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3GHB6SMXGGBG3HKEY49F5QK","01K3N366F36NHMK0S0BPJ9T12M","01K4M1WBYVX229FJVGN4BKX9PJ"],"label_names":[],"body":"\u003ch2 id=\"h_01KMN98Y0491HD7HEZJX454MM5\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to download, install, and use the NordVPN app on your iPhone or iPad to ensure your internet connection remains private and secure. Setting up NordVPN on iOS allows you to protect your data with just a few taps, even on restrictive networks.\u003cbr\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003eWhen you connect to a VPN server via the NordVPN app, it uses device-wide protection, and as a result, all users are protected on the system. Furthermore, if on one device installation you have several users set up, you will not be able to use the NordVPN app simultaneously, since the VPN servers will not be able to connect correctly. This device-level approach ensures consistent protection across the system.\u003c/p\u003e\u003ch2 id=\"h_01KMN9CSY5YTTN4JYDAEEGTVFN\"\u003eBefore you start:\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e9b05903ab91ef0f8aa611a4d1d70d513\"\u003eMake sure you have an Apple ID to download apps from the App Store and a device running a \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/20226455946257\"\u003eNordVPN-supported operating system version\u003c/a\u003e of iOS or iPadOS by NordVPN.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3d8a084798464c857305ff46864e65c1\"\u003eInternet access for the initial download and setup.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01KMN9CSY6NZ3H3YT9KWJ1DHNX\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01KMN9CSY6MXEFDC93W853PBF5\"\u003eDownloading and setting up NordVPN\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e2d42807fe4e2e0c02bc949e2ff8b6641\"\u003eOpen the App Store on your iOS device and search for NordVPN.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef5af2da17990f09a99e8eb952d80105e\"\u003eTap the download button. \u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/1960; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/35503982405905\" alt=\"iOS App Store page for NordVPN showing the app listing with the download button circled\" width=\"1420\" height=\"1960\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e3dbf43ba688d78dad95749214d4109b2\"\u003eOnce it finishes downloading, tap \"Open.\" Select your data privacy preferences by tapping \"Accept,\" \"Reject,\" or \"Customize.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e63e3356a9204be6cdccc1f0ac737c5f8\"\u003eTap \"Next\" and choose your notification preferences by tapping \"Don't Allow\" or \"Allow.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e21574319c519eeaf75a35b27b8ad9add\"\u003eTap \"Log In\" if you already have an account, or tap \"Sign up\" and follow the prompts to create a new Nord Account.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KMN9CSY8MP45DVJVM5R6EHVN\"\u003eConnecting to a VPN server\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eeb54e22ac5fca7328c2f0484a3b13dcd\"\u003eAfter logging in, tap on the things that brought you to NordVPN or tap \"Skip.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e0be8ffd0c23ed9043a204c1f20cd12e1\"\u003eTap \"Next\" after learning about our features.\u003c/li\u003e\n\u003cli data-list-item-id=\"ed61d57c20ed534d4e5cb167f1e82e2bc\"\u003eChoose your preferred location when connecting to NordVPN using the \"Secure my connection\" button.\u003c/li\u003e\n\u003cli data-list-item-id=\"ec8f5c0e840781cefffe1d0924f1fb09b\"\u003eTap \"Secure my connection\" to automatically connect to the best available server.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/2804; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/45160636429969\" alt=\"NordVPN iOS app main screen showing 'Not secured' status with blue 'Secure my connection' button highlighted\" width=\"1420\" height=\"2804\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"eea5d21d41993bb20db4401fbec479bad\"\u003eWhen connecting for the first time, a prompt will appear regarding VPN configurations. Tap \"Allow,\" otherwise you will not be able to connect.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/2800; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/45160636433937\" alt=\"iOS system dialog asking permission for NordVPN to add VPN Configurations, with Allow button highlighted\" width=\"1420\" height=\"2800\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e777a333e5fbc792822aae2c779dac095\"\u003eConfirm the action using your device's passcode, Touch ID, or Face ID.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0220ad3870fa6c848a0181e702cefd72\"\u003eOnce the map pin turns green and the \"Secured\" message appears, you are successfully connected to a NordVPN VPN server.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KMN9CSY95T2WT4YFXQ8KRPW0\"\u003eChoosing specific locations or features\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e05f1adb2790ac45a96f20dc7938894fc\"\u003eTo choose a specific country, tap \"All locations\" and select the country you want to connect to.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef3d23dc6d46beb89f315e7b9c8196e56\"\u003eTo connect to a specialty server, such as a dedicated IP, obfuscated, or Double-VPN server, tap \"All locations\" and select one of the server groups above.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1552/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51328412235793\" width=\"1552\" height=\"2784\" alt=\"NordVPN iOS app specialty server selection screen with Dedicated IP, Meshnet, Double VPN, and Onion tabs highlighted at the top\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"ea404a0dc20f2633737e2e071b17ef9f0\"\u003eTo connect to a specific city, in the country list, tap the downward arrow to select a specific city. Otherwise, you can use the search feature to find a country or city you would like to connect to.\u003c/li\u003e\n\u003cli data-list-item-id=\"e26d2683893f4165cf710452014ff0262\"\u003eTap the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19508765521425\"\u003eReal-time protection\u003c/a\u003e (shield) icon to enable DNS filtering or \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/40006645414033\"\u003eAdult Site blocking\u003c/a\u003e, which blocks malicious domains, intrusive ads, and lets you configure what websites you want to see while connected.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4eff27de7f3d28a606de04dc75b342b8\"\u003eTap the Monitor (eye) icon to enable the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/40005698694801\"\u003eDark Web Monitor\u003c/a\u003e, which alerts you if your credentials are leaked online\u003c/li\u003e\n\u003cli data-list-item-id=\"e2a6452bf82922c8268e37b71c7d9fa20\"\u003eTap the products (Four cubes) icon to use \u003ca href=\"https://meshnet.nordvpn.com/\"\u003eMeshnet\u003c/a\u003e, or check \u003ca href=\"https://support.nordvpn.com/hc/en-us/categories/24552801624721-Explore-other-Nord-Security-products\"\u003eout other Nord Security products\u003c/a\u003e.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01KMNB60GHD0FTTB8BBBGXS102\"\u003eConfiguring Settings\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ea8e88f8ba690d423feedd3f22c422365\"\u003eVPN Connection: \u003cul\u003e\n\u003cli data-list-item-id=\"e1ba44fc7588031cd3bc8fdf1995e53ee\"\u003eProtocol: Switch between \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19564565879441\"\u003eNordLynx\u003c/a\u003e, \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/31528242519953\"\u003eNordWhisper\u003c/a\u003e, \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/20465552867345\"\u003eOpenVPN (TCP), and OpenVPN (UDP\u003c/a\u003e).\u003c/li\u003e\n\u003cli data-list-item-id=\"e24e9011a427909da680361220877c6cb\"\u003e\n\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/30046321712529\"\u003ePost-Quantum Encryption\u003c/a\u003e: Enable this to secure your connection against quantum computer attacks.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef3ad7ce518881424dfbba1e8eb25f10b\"\u003eCustom DNS: Set up specific DNS servers to be used instead of NordVPN's default servers.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you set up Custom DNS servers to be used while connected, you might run into issues regarding website accessibility or streaming usage.\u003c/li\u003e\n\u003cli data-list-item-id=\"e32e7bf53c12e1e79a19527a1b6a5d40b\"\u003e\n\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/38467188541201\"\u003eAuto-connect\u003c/a\u003e: Automatically secure your connection on Wi-Fi, with the option to exclude Trusted Wi-Fi networks.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef8a9ec0bfe5a11ac701931e6ab74478b\"\u003eLocal Network Discovery: Enable this if you need to reach printers or TVs on your local network.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef172fce4c97ffcd45468de86501936af\"\u003ePrevent VPN bypass: Force all traffic through the VPN tunnel for maximum security.\u003c/li\u003e\n\u003cli data-list-item-id=\"eef5fe54fac2e42ef8823c4686525b1ef\"\u003eReset VPN profile: Use this to reset the VPN configuration on your device.\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e6a69c0faf12a5239150c1a479a4b6ed4\"\u003eGeneral: \u003cul\u003e\n\u003cli data-list-item-id=\"ea68f391ad2eaa3f83bc7294b13e5abc1\"\u003eAppearance: Switch between light and dark themes.\u003c/li\u003e\n\u003cli data-list-item-id=\"e84a003b64a2f80de24bdea2c3081dd6c\"\u003e\n\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/20278320217873\"\u003eSiri shortcuts\u003c/a\u003e: Create voice phrases to control the app hands-free.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3073c7defad03144ab831934c9f27b2d\"\u003ePrivacy Preferences: Manage how your data is handled.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea41eaf3d1447742937683865ae0cfed8\"\u003eOther: Access subscription terms, rate the app, or refer friends.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01KMN9CSYB226KFH18FB8KWTM1\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"ef941e4e705896ef59b76a902de3edbac\"\u003eProtect your account by \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19442299167889\"\u003eenabling Multi-Factor Authentication (MFA)\u003c/a\u003e and requiring an extra security step to log in.\u003c/li\u003e\u003c/ul\u003e","user_segment_ids":[],"snippet":"on your \u003cem\u003eiPhone\u003c/em\u003e or iPad to ensure your internet connection remains private and secure. Setting up NordVPN on \u003cem\u003eiOS\u003c/em\u003e allows you","result_type":"article"},{"id":19481023452561,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/19481023452561.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":12,"vote_sum":-608,"vote_count":1074,"upvote_count":233,"downvote_count":841,"section_id":38398071258897,"created_at":"2023-10-19T13:31:25Z","updated_at":"2026-11-13T22:42:03Z","name":"How to uninstall NordVPN software","title":"How to uninstall NordVPN software","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-03T13:57:02Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3GHB6SMXGGBG3HKEY49F5QK","01K4M1WBYVX229FJVGN4BKX9PJ"],"label_names":["android","mac","windows","ios","macos","tvos","appletv","tv os","os","linus","apple tv"],"body":"\u003cdiv class=\"article__content\"\u003e\n\u003cdiv class=\"article__body\"\u003e\n\u003cp\u003eYou can uninstall NordVPN software the same way you remove most software from your operating system. Here's how:\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUninstall NordVPN from Windows\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eMicrosoft has an always-up-to-date article on how to uninstall software. Read it to learn \u003ca href=\"https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehow to remove NordVPN from Windows\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUninstall NordVPN from macOS\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eIf you need to completely remove NordVPN from your Mac, Apple has an always-up-to-date article on \u003ca href=\"https://support.apple.com/guide/mac-help/install-and-uninstall-other-apps-mh35835/mac\"\u003ehow to uninstall software on MacOS\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUninstall NordVPN from Android\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eGoogle has an always-up-to-date article on \u003ca href=\"https://support.google.com/googleplay/topic/13627086?visit_id=638531866536647271-934343169\u0026amp;rd=1\"\u003ehow to uninstall apps from your Android device\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUninstall NordVPN from iOS\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eApple has an always-up-to-date article on \u003ca href=\"https://support.apple.com/en-us/101550\"\u003ehow to uninstall apps from iPhone and iPad\u003c/a\u003e.\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUninstall NordVPN from Linux\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eIn order to remove NordVPN for Linux, type this command in the terminal:\u003cbr\u003e\u003cem\u003e\u003cbr\u003esudo apt-get --purge remove 'nordvpn*'\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eAlternatively, you can type the following commands:\u003c/p\u003e\n\u003cp\u003e\u003cem\u003esudo dpkg -P nordvpn\u003cbr\u003esudo dpkg -P nordvpn-release\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e","user_segment_ids":[],"snippet":"Uninstall NordVPN from \u003cem\u003eiOS\u003c/em\u003e Apple has an always-up-to-date article on how to uninstall apps from \u003cem\u003eiPhone\u003c/em\u003e and iPad. Uninstall","result_type":"article"},{"id":51617572617105,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/51617572617105.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/51617572617105-What-is-NordVPN-Message-Protection-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":4,"upvote_count":3,"downvote_count":1,"section_id":47021117388561,"created_at":"2026-10-06T08:12:03Z","updated_at":"2026-11-02T05:34:12Z","name":"What is NordVPN Message Protection on iOS","title":"What is NordVPN Message Protection on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-12T12:48:49Z","user_segment_id":null,"permission_group_id":280429,"content_tag_ids":["01M48084HWYQ4BD3Z4D5KDDBDV"],"label_names":["ios","protection","message","messsage protection","spam"],"body":"\u003ch2 id=\"h_01M4802PE3HNH7CZV7W58B8YBT\"\u003e\u003cspan style=\"color: #252429;\"\u003eIntroduction\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eIn this article, you will learn what NordVPN's Message Protection is, how it works, and how to enable or disable it on your iOS device.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01M4802PE5CESZB92BMBB0F4ZV\"\u003e\u003cspan style=\"color: #252429;\"\u003eMessage Protection\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eMessage Protection is a feature that helps you recognize spam, scams, and phishing attacks in your text messages by looking for patterns that cybercriminals typically use. When it spots something suspicious in a message from an unknown sender, it alerts you, but the decision about what to do with the message always stays with you. Message Protection is part of NordVPN's Call and Message Protection feature and is available for iOS.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e NordVPN's Message Protection never downloads or stores any of your message content. It only looks for patterns and keywords used in scams.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01M4802PE78HYZNEFDDV4VAWAV\"\u003e\u003cspan style=\"color: #252429;\"\u003eHow does Message Protection work?\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e05d49ee6dcaa42b0d7479acd8787850c\"\u003e\u003cspan style=\"color: #252429;\"\u003e\u003cstrong\u003eProtects against spam messages.\u003c/strong\u003e It checks new messages for malicious links, scammers' phone numbers, scam patterns, suspicious keywords, and behavioral indicators commonly used in fraud.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ec7239d7dbe19d6344b7ca8bbee8e42d5\"\u003e\n\u003cstrong\u003eSorts messages from unknown senders.\u003c/strong\u003e It reviews messages received from unknown senders and tries to assign each to a category: \u003cstrong\u003eTransactions\u003c/strong\u003e, \u003cstrong\u003ePromotions\u003c/strong\u003e, or \u003cstrong\u003eSpam\u003c/strong\u003e. It places detected scams in the Spam category. You can view these categories in the Messages app by tapping the filter menu in the top-right corner, where you can see all unknown-sender messages or narrow the view to a single category.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2b76cd65980af9f8ca0b3268b1d07937\"\u003e\n\u003cstrong\u003eKeeps you in control.\u003c/strong\u003e If you open a message in the Spam category that you don't consider spam, you can tap Not spam to move it back to your main Messages list. The decision about what to do with any message always stays with you.\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e201955dae789cec2c3f719c901d89016\"\u003e\u003cspan style=\"color: #252429;\"\u003e\u003cstrong\u003eRespects your privacy. \u003c/strong\u003eIt only looks for patterns and keywords used in scams and will never download or store any of your message content.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e6450ca37489e5bcc250441c13063fe70\"\u003e\u003cspan style=\"color: #252429;\"\u003e\u003cstrong\u003eWorks without a VPN connection.\u003c/strong\u003e Message Protection does not need an active VPN connection. Once enabled, it runs in the background and alerts you whenever you receive an unwanted message.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01M4802PE9NPNDKHZ0TXJVWQ5R\"\u003e\u003cspan style=\"color: #252429;\"\u003eWhat do I need to use Message Protection on iOS?\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eTo use Message Protection on your iOS device, you'll need:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"ecef6af27a68a9ecd3b63960ab2042de3\"\u003e\u003cspan style=\"color: #252429;\"\u003eiOS 18.2 or later.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"efea8514c168e56a261a969a5da10681d\"\u003e\u003cspan style=\"color: #252429;\"\u003eThe latest version of the NordVPN app.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e08b8db7e525db865b616634e7cc189a9\"\u003e\u003cspan style=\"color: #252429;\"\u003eA plan that includes Call and Message Protection.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01M4802PEAW4B1HVFPTYTKZ6QK\"\u003e\u003cspan style=\"color: #252429;\"\u003eHow do I enable Message Protection on my iPhone?\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003e\u003cstrong\u003eTo start\u003c/strong\u003e, open the NordVPN app, tap \u003cstrong\u003eProtect\u003c/strong\u003e, tap \u003cstrong\u003eCall and Message Protection\u003c/strong\u003e,\u003cstrong\u003e \u003c/strong\u003eand tap \u003cstrong\u003eTurn on\u003c/strong\u003e. Then complete the two setup steps below.\u003c/span\u003e\u003c/p\u003e\u003ch3 id=\"h_01M4802PEBRDX1YTVS6JAJWX06\"\u003e\u003cspan style=\"color: #252429;\"\u003eStep 1 - Allow call permissions:\u003c/span\u003e\u003c/h3\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e48a500404b5d69c2edced49aabf8ccf3\"\u003e\u003cspan style=\"color: #252429;\"\u003eTap \u003cstrong\u003eOpen system settings\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e59912b312aaf655f7a9d1e5fe722d3a5\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003ePhone\u003c/strong\u003e \u0026gt;\u003cstrong\u003e Call Blocking \u0026amp; Identification\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e8dfd35ed553f7d34d9744354a202b321\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn on \u003cstrong\u003eNordVPN Part 1 \u003c/strong\u003eand \u003cstrong\u003eNordVPN Part 2\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e6219799019c7bf120837f05656d8e0b3\"\u003e\u003cspan style=\"color: #252429;\"\u003eReturn to the NordVPN app.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01M4802PEC1BBR8FD5TVR6W2DK\"\u003e\u003cspan style=\"color: #252429;\"\u003eStep 2 - Allow message permissions:\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eThe steps here depend on your iOS version. Follow the set that matches your device.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eIf you're on iOS 26 or later:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"ef35a68f28f89d3d1f296ef1d52653acb\"\u003e\u003cspan style=\"color: #252429;\"\u003eTap \u003cstrong\u003eOpen system settings\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e199b5aac82fa7a5229113e53b5724161\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003eMessages\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e39f01a6eb769561d503f9cbbaac79ab2\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn on \u003cstrong\u003eScreen Unknown Senders\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e87a9200bac817373579edee7c761f8b8\"\u003e\u003cspan style=\"color: #252429;\"\u003eTap \u003cstrong\u003eText Message Filter\u003c/strong\u003e, select \u003cstrong\u003eNordVPN\u003c/strong\u003e, and tap \u003cstrong\u003eUse\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e2ab5b1f973af583f71066f31258ca0e5\"\u003e\u003cspan style=\"color: #252429;\"\u003eReturn to the NordVPN app.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eIf you're on iOS 18:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"ec2fea4ec16e997098bad774755cccfb3\"\u003e\u003cspan style=\"color: #252429;\"\u003eTap \u003cstrong\u003eOpen system settings\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e1879a0082bd98ac9b919ac3a9754c599\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003eMessages\u003c/strong\u003e \u0026gt;\u003cstrong\u003e Unknown \u0026amp; Spam\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e18e01c53788f05a7ce61ad1df226c8ca\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn on \u003cstrong\u003eFilter Unknown Senders\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e2a64f6fa9712a9494bd8ec7832755c76\"\u003e\u003cspan style=\"color: #252429;\"\u003eUnder \u003cstrong\u003eSMS filtering\u003c/strong\u003e, select \u003cstrong\u003eNordVPN\u003c/strong\u003e and tap \u003cstrong\u003eEnable\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e8337707565d3c57c008e94a4cdd5764d\"\u003e\u003cspan style=\"color: #252429;\"\u003eReturn to the NordVPN app.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01M4802PEGF7B52RRW7KD5KNCT\"\u003e\u003cspan style=\"color: #252429;\"\u003eHow do I turn off Message Protection on my iPhone?\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eYou can turn off call protection and message protection separately. Follow whichever section applies to what you want to disable.\u003c/span\u003e\u003c/p\u003e\u003ch3 id=\"h_01M4802PEG0A0FJNTQM9BWJG5Z\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn off call protection\u003c/span\u003e\u003c/h3\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e0bb6c3bee3a64c7abd4ee95ca9cf9aa4\"\u003e\u003cspan style=\"color: #252429;\"\u003eOpen the NordVPN app, tap \u003cstrong\u003eProtect\u003c/strong\u003e, tap \u003cstrong\u003eCall protection\u003c/strong\u003e, tap\u003cstrong\u003e Turn off\u003c/strong\u003e, and tap \u003cstrong\u003eOpen settings\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e6cc3ee65b3d95d9689251897d0e4a5b8\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003ePhone\u003c/strong\u003e \u0026gt;\u003cstrong\u003e Call Blocking \u0026amp; Identification\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"ea9f6cdd0a6bdcec2755450f1d467c81c\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn off \u003cstrong\u003eNordVPN Part 1\u003c/strong\u003e and \u003cstrong\u003eNordVPN Part 2\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01M4802PEKZ6JZWPKYSG9SKK7T\"\u003e\u003cspan style=\"color: #252429;\"\u003eTurn off message protection\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eThe steps here depend on your iOS version. Follow the set that matches your device.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eIf you're on iOS 26 or later:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e222756842d4905219a08fc954d5b562a\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003eMessages\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"edbb0da0c63c595bff5c63586266393ad\"\u003e\u003cspan style=\"color: #252429;\"\u003eTap \u003cstrong\u003eText Message Filter\u003c/strong\u003e and select \u003cstrong\u003eNone\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eIf you're on iOS 18:\u003c/span\u003e\u003c/p\u003e\u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"ec46503cfeebb8c2c589066362965d429\"\u003e\u003cspan style=\"color: #252429;\"\u003eGo to \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003cstrong\u003eApps\u003c/strong\u003e \u0026gt; \u003cstrong\u003eMessages\u003c/strong\u003e \u0026gt; \u003cstrong\u003eUnknown\u003c/strong\u003e \u003cstrong\u003e\u0026amp;\u003c/strong\u003e \u003cstrong\u003eSpam\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #252429;\" data-list-item-id=\"e1d82f8cbdfb43a680dd4a4e8b6f5f16d\"\u003e\u003cspan style=\"color: #252429;\"\u003eUnder \u003cstrong\u003eSMS filtering\u003c/strong\u003e, select \u003cstrong\u003eNone\u003c/strong\u003e.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01M48064S48DG7VMWHKCRZKVYP\"\u003e\u003cspan style=\"color: #252429;\"\u003eIs Message Protection included in my plan?\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cspan style=\"color: #252429;\"\u003eNordVPN plans that include the Call and Message Protection feature provide Message Protection. NordVPN does not sell this feature separately. If your current plan does not include this feature, you can use NordVPN's free scam text checker to manually verify suspicious messages.\u003c/span\u003e\u003c/p\u003e\u003ch2 id=\"h_01M4802PEP939496FQ0AMZ1FM3\"\u003e\u003cspan style=\"color: #252429;\"\u003eAdditional tips\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"e45d1a83e91174afe4b8f75bfe2a16722\"\u003eTry \u003ca href=\"https://nordvpn.com/scam-text-checker\" data-ga-slug=\"NordVPN's free scam text checker\"\u003eNordVPN's free scam text checker\u003c/a\u003e to manually verify a suspicious message.\u003c/li\u003e\u003c/ul\u003e","user_segment_ids":[],"snippet":"use Message Protection on \u003cem\u003eiOS\u003c/em\u003e? To use Message Protection on your \u003cem\u003eiOS\u003c/em\u003e device, you'll need: \u003cem\u003eiOS\u003c/em\u003e 18.2 or later. The latest","result_type":"article"},{"id":37488442107025,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/37488442107025.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/37488442107025-NordVPN-Call-protection-feature-for-iOS-and-Android","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":4,"vote_sum":4,"vote_count":48,"upvote_count":26,"downvote_count":22,"section_id":47021117388561,"created_at":"2025-07-25T08:23:41Z","updated_at":"2026-11-12T12:48:38Z","name":"NordVPN Call protection feature for iOS and Android","title":"NordVPN Call protection feature for iOS and Android","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T08:16:07Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1X163T16GKE2BV9AKSZB","01K3K5JDVK5ND2DNVV53BCWWQB","01K3N355E8HA1HSQVFQWVHX0AQ","01KCH5G29EF9KRGEHZ8KY89PZY"],"label_names":[],"body":"\u003ch2 id=\"h_01K99W9PGBXA16FGVK939QKNMN\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003e\u003ca href=\"https://nordvpn.com/features/threat-protection/scam-call-protection/\"\u003eCall protection \u003c/a\u003eflags potential scam calls before you answer. It screens incoming numbers and shows a clear warning so you can decide whether to ignore, decline, or send the call to voicemail instead of answering. As a result, the NordVPN feature also offers call blocking against scammers and telemarketers.\u003c/p\u003e\u003ch3 id=\"h_01KJ7JAWWTTFSG0T2104GBV685\"\u003eHow does call protection work?\u003c/h3\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ee47c24ba1a8e0477554d0963b17c453f\"\u003e\n\u003cstrong\u003eNumber reputation check\u003c/strong\u003e – When a call comes in, the feature instantly checks the incoming number against a constantly updated database of known scam and telemarketing operations.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8032c554af8e92613c1e9398d27a7f24\"\u003e\n\u003cstrong\u003eReal-time alert\u003c/strong\u003e – If NordVPN identifies the number as a potential threat, a clear warning label appears on your incoming call screen before you answer. Even if you don’t have call blocking set up, you will still receive this warning about a suspicious incoming call.\u003c/li\u003e\n\u003cli data-list-item-id=\"ece643f6bbd8eea64ecc2e15497da3460\"\u003e\n\u003cstrong\u003eCall blocking\u003c/strong\u003e – Additionally, you can set up call blocking to automatically detect and intercept potentially fraudulent or promotional calls. You have the flexibility to select whether to block calls flagged specifically as scams or telemarketing.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6f2d3a9a400dd1280c0e19c25d50db73\"\u003e\n\u003cstrong\u003eYou stay in control\u003c/strong\u003e – The feature provides warnings or automatic detection based on your settings, but you always have the final decision to answer, decline, ignore the call, or block a specific number yourself.\u003c/li\u003e\n\u003cli data-list-item-id=\"eaaeb3cf6d510c55a04bee943159c6ded\"\u003e\n\u003cstrong\u003ePrivacy-first design\u003c/strong\u003e – To protect your privacy, this feature only analyzes the caller’s number. It never accesses, listens to, or stores the content of your conversations.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40702851418129\" alt=\"NordVPN Call Protection scam warning overlaid on an incoming call screen, displaying 'This could be: Scam'\" width=\"321\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K99W9PGBC72NEJENYMJM19RB\"\u003eRequirements\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"eccc844f3b3ab08ecc8397d153e75ed3c\"\u003eMake sure that you have \u003ca href=\"https://nordvpn.com/pricing/#compare-plans-desktop\" data-ga-slug=\"NordVPN Plus or Ultimate subscription\"\u003ea NordVPN subscription plan that includes call protection,\u003c/a\u003e and that the NordVPN application is installed on your Android device.\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01K99W9PGBT9532RXTRNDF5Z5N\"\u003eHere's what to do\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ec7b6b4c607cced251461ea04879512a6\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0dbebd3e48104a3363874010938d3697\"\u003eTap the shield icon to access the \"Real-time protection\" menu.\u003c/li\u003e\n\u003cli data-list-item-id=\"e9ca8ec15717fdf17d4703575d1f020c1\"\u003eTap \"Call Protection.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"ea89139a88a2f2b99e3b22851a635b5cd\"\u003eTap \"Turn On.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e4c0a8761904a7dbcf3bbb4522d968e31\"\u003eSelect NordVPN as the default caller ID \u0026amp; spam app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8c8e68997eea1e4a8902dbde1cf1d6d8\"\u003eIf prompted, allow NordVPN to manage phone calls.\u003c/li\u003e\n\u003cli data-list-item-id=\"eaad470a7967838779b806c8756621b79\"\u003eYou can tap on \"Call blocking\" to configure exactly what you would like to block.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eIn case you decide to change the Caller ID \u0026amp; spam protection back to default, follow these steps.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e Android 10 users may be asked to grant an extra permission during this process. Meanwhile, newer versions of Android require fewer permissions.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOn iOS devices\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eae41a33726ede1516e073c93acd317ae\"\u003eOpen the \"Settings\" app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e247721a1aaf1e1a8311371561ec5f113\"\u003eScroll down and tap \"Phone.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eb0eb352a2119886cacf38ea4e1cc14a9\"\u003eTap \"Call Blocking \u0026amp; Identification.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eea0ce3222151ba4f6062ddb8da0e3c35\"\u003eToggle off NordVPN under \"Allow These Apps To Block Calls And Provide Caller ID.\"\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eOn Google devices\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ed82badd5e7fe1bb8cab7682bcd21d284\"\u003eOpen the “Settings” application.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c289f3f3bb0adb703dc6b9bd769564b\"\u003eTap “Apps.”\u003c/li\u003e\n\u003cli data-list-item-id=\"e4395d3174a429907733c33cbe3cae281\"\u003eSelect \"Default apps\" under the \"General\" section.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3d34701fee190e966a98f20130a0216b\"\u003eSelect \"Caller ID \u0026amp; spam app.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eb584ce4ebdb5b1bb66eb55ad2ba32805\"\u003eChoose \"None.\"\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eOn Samsung devices\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e59e6c79ee52a27e4da57c9012bd001c4\"\u003eOpen the “Settings” application.\u003c/li\u003e\n\u003cli data-list-item-id=\"e10e0490b32dd95ceaa863f04c1ace768\"\u003eTap “Apps.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e37e3ef8da0d7a5990fc9273a892136ce\"\u003eTap \"Choose default apps.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eedb77534c759c022c32870a6c782ebb9\"\u003eSelect \"Caller ID \u0026amp; spam app.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e820fc5f466595adb4cdbf14cf59053a4\"\u003eTap \"None.\"\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eOn Xiaomi devices\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e9388ebf3b41b6c02033aef2c07810568\"\u003eOpen the “Settings” application.\u003c/li\u003e\n\u003cli data-list-item-id=\"edf2382eb45eec09652b0705d43b83751\"\u003eTap “Apps.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"ee507383001cf35718b978af050765295\"\u003eTap \"Permissions.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"ef10a2bf21801b299ba6abb9759a01fc9\"\u003eSelect \"Permissions\" again. \u003c/li\u003e\n\u003cli data-list-item-id=\"ef6d2078cc4fb2eae06a6abde56b0141b\"\u003eSearch for \"Default caller ID \u0026amp; spam app\" and tap it.\u003c/li\u003e\n\u003cli data-list-item-id=\"ebdfabf517aec004bd7c06d40cc167f62\"\u003eTap \"None.\"\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eOnePlus devices\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e112163050c3d19c426af47b2193890ca\"\u003eOpen the “Settings” application.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7634b0647540b12c7f1c4ba6417338e3\"\u003eTap “Apps.\" \u003c/li\u003e\n\u003cli data-list-item-id=\"eb2944f005870a86c7b476242067dd830\"\u003eTap \"Default apps.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e46746f15f61cfdf160d688add0c35046\"\u003eTap \"Caller ID \u0026amp; spam app.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e811e10a0a695842e3891f9cb84424c1e\"\u003eTap \"None.\"\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01K99W9PGBTPGJ8SC7H9F9YKJT\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eb7ded6086c24a4e0d6656f270cd28c3a\"\u003eIf Call protection isn't working, the first step is to confirm that NordVPN is still set as the default \"Caller ID \u0026amp; spam app\" in your phone's system settings.\u003c/li\u003e\n\u003cli data-list-item-id=\"e348f27f396f8ba9190b43f7dd66562bf\"\u003eThis feature provides a warning but never automatically blocks a call. If a number you recognize is flagged as a potential scam, you can still choose to answer it.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Meanwhile, newer versions of Android require fewer permissions. On \u003cem\u003eiOS\u003c/em\u003e devices Open the \"Settings\" app. Scroll down and tap \"Phone","result_type":"article"},{"id":20398776567313,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20398776567313.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-49,"vote_count":695,"upvote_count":323,"downvote_count":372,"section_id":24556885848081,"created_at":"2023-11-24T09:18:19Z","updated_at":"2026-11-10T11:25:49Z","name":"Change your DNS servers on iOS","title":"Change your DNS servers on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-03T11:29:12Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K3N366F36NHMK0S0BPJ9T12M","01K4SNK73PEAM6Y37MS3NMWC3E"],"label_names":[],"body":"\u003ch2 id=\"h_01K97E8BVHAAYXBAJVFZYYAZ74\"\u003eIntroduction\u003c/h2\u003e\n\u003cp\u003eIn this article, you will learn how to change the DNS servers to the ones provided by NordVPN on one specific Wi-Fi network on your iOS device.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you want this to be on all networks, you will need to do it for each Wi-Fi network manually, as there is no way to make it automatic on iOS devices. Additionally, you are not able to change DNS servers if you are connected via mobile data.\u003c/p\u003e\n\u003ch2 id=\"h_01K97E882XNAE74GDZZCPF6B7Y\"\u003eHere's what to do\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eOpen \"Settings.\"\u003c/li\u003e\n\u003cli\u003eTap on \"Wi-Fi.\" If it's switched off, turn it on.\u003c/li\u003e\n\u003cli\u003ePick a Wi-Fi network and tap on the blue \"i\" icon.\u003c/li\u003e\n\u003cli\u003eTap \"Configure DNS\" and select \"Manual.\"\u003c/li\u003e\n\u003cli\u003eTap \"Add Server\" and add these DNS addresses:\u003cbr\u003e\u003cbr\u003e103.86.96.100\u003cbr\u003e103.86.99.100\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/27919685608593\" alt=\"iOS Configure DNS screen with Manual selected and NordVPN DNS server addresses 103.86.96.100 and 103.86.99.100 listed\" width=\"250\" height=\"445\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli\u003eTap \"Save.\"\u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[],"snippet":"provided by NordVPN on one specific Wi-Fi network on your \u003cem\u003eiOS\u003c/em\u003e device. NOTE: If you want this to be on all networks, you","result_type":"article"},{"id":47142318054545,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/47142318054545.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/47142318054545-How-to-connect-to-your-NordVPN-Dedicated-server-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":6,"upvote_count":3,"downvote_count":3,"section_id":46336564144657,"created_at":"2026-05-28T10:48:42Z","updated_at":"2026-10-26T23:56:35Z","name":"How to connect to your NordVPN Dedicated server on iOS?","title":"How to connect to your NordVPN Dedicated server on iOS?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-09T14:55:37Z","user_segment_id":null,"permission_group_id":280429,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K3N366F36NHMK0S0BPJ9T12M","01KV5S0MX89GTGX50EKTMT4ZME"],"label_names":[],"body":"\u003ch2 id=\"h_01KTPE1R1WWA8AZJZSSAA33QQS\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to connect to your NordVPN Dedicated Server on your iPhone or your iPad.\u003c/p\u003e\u003ch2 id=\"h_01KTPE2Q5RGV8HKZ2N814E0J1R\"\u003eBefore you start\u003c/h2\u003e\u003cp\u003eBefore connecting, make sure your Dedicated Server has been purchased and activated in your Nord Account. Your server status must show Active - if it's still being set up, you'll see a notification to try again in a few minutes.\u003c/p\u003e\u003ch2 id=\"h_01KTPE32MY9P59ZP21YXC82BPJ\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01KTPE1R1Z7VXTEKJC01SH6X2W\"\u003eOn iPhone or iPad:\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e43b5fa41b91699b2e5f46f7c10482f1d\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"eccc286ccafd19629314c7dffa49deb57\"\u003eTap your Dedicated server, pinned at the top of the recent connections list under the \"Secure my connection\" button.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eAlternatively:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e77e6d71fb46a3f35f08149b95cfd7100\"\u003eTap \"All Locations\" at the bottom of the screen.\u003c/li\u003e\n\u003cli data-list-item-id=\"e310b3df9bc76b46af943d8990e0d419e\"\u003eScroll to the Dedicated Servers section.\u003c/li\u003e\n\u003cli data-list-item-id=\"e872313f440e899916ef614dd5d3032fc\"\u003eYour server will be listed with the country flag, a Dedicated server icon, and the country and city name. Tap it to connect.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eYou can also type your Dedicated server address directly into the search bar at the top to quickly find your server.\u003c/p\u003e\u003ch3 id=\"h_01KTPE1R23HNM0Z4DRJ8H9GH92\"\u003eOnce connected\u003c/h3\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ea91584866269c1d78d99a5f85e961f51\"\u003eYour Dedicated server location and server type (Dedicated Server) will be displayed on the connection card.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0cbc5d1983d1fafefa54ffdbc2d35a3a\"\u003eThe connection uses the NordLynx protocol exclusively — no manual protocol selection is needed.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea69a772e0f31b8c29546be87fefedb89\"\u003eYou can connect up to 10 devices to your Dedicated Server simultaneously.\u003c/li\u003e\n\u003c/ul\u003e\u003ch3 id=\"h_01KTPE1R24N1NDXSCVFC0NJT59\"\u003eSetting your Dedicated Server as preferred connection\u003c/h3\u003e\u003cp\u003eYou can set your Dedicated Server as the default for Quick Connect and Auto-Connect:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eba854677d39072616b0ffeafd7114fcd\"\u003eOpen the NordVPN app and tap the profile icon in the bottom-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e10fb73423f8830ab70ad7f4b393cd085\"\u003eTap \"Settings\".\u003c/li\u003e\n\u003cli data-list-item-id=\"e4633bcb9d579bac67674ca6065c9e7cb\"\u003eTap \"Location and protocol\".\u003c/li\u003e\n\u003cli data-list-item-id=\"eccc63a3e354b809f4bf8dcc76fc2806d\"\u003eUnder Preferred location, select your Dedicated Server from the list.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eWhen set, the app will always connect to your Dedicated Server when you use Quick Connect or Auto-Connect.\u003c/p\u003e\u003ch2 id=\"h_01KTPE1R25SAGHSRYH1KDH6HBW\"\u003eCan't connect?\u003c/h2\u003e\u003cp\u003eIf the connection fails:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e6e7340c1865bd5dd3325a3e2841816d5\"\u003eMake sure your server status is Active in your Nord Account dashboard.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4d372ae528437f70e35517c04999998f\"\u003eIf you see a \"Too many sessions\" error, disconnect one of your other devices and try again.\u003c/li\u003e\n\u003cli data-list-item-id=\"e614250952b83933565b0a188f44dbe3d\"\u003eRestart the NordVPN app and try again. If the issue persists, contact our support team.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"learn how to connect to your NordVPN Dedicated Server on your \u003cem\u003eiPhone\u003c/em\u003e or your iPad. Before you start Before connecting, make sure","result_type":"article"},{"id":20459436694801,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20459436694801.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20459436694801-How-to-change-the-VPN-protocol-on-the-NordVPN-iOS-app","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":2,"vote_sum":-20,"vote_count":208,"upvote_count":94,"downvote_count":114,"section_id":24555362990097,"created_at":"2023-11-27T08:28:42Z","updated_at":"2026-11-12T12:06:08Z","name":"How to change the VPN protocol on the NordVPN iOS app?","title":"How to change the VPN protocol on the NordVPN iOS app?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-22T11:35:39Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K3K597RG1JGMNHMPZG62S6JE","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01K978AE4QTM9FDS46WJSFVPPK\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to change the VPN connection protocol on the NordVPN iOS app.\u003c/p\u003e\u003ch2 id=\"h_01K978AXTZ77431BQ26DXGVN8E\"\u003eBefore you start\u003c/h2\u003e\u003cp\u003eMake sure you have \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19451338152849\"\u003edownloaded and installed the NordVPN iOS app\u003c/a\u003e.\u003c/p\u003e\u003ch2 id=\"h_01K978CQEQB5SKR3HNAP21ZXRG\"\u003eHere's what to do\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ecdc52cea00c48a02adbf927b08879f80\"\u003eTap the profile icon on the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"eef5325988d2cd22d113538a9602c1a89\"\u003eTap \"Settings.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"ead206f93c5f828e62924839ebed961a2\"\u003eTap \"Location and protocol.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e8219c855d92c616257ddc0686bfd4171\"\u003eTap the protocol you prefer; you have the choice between Automatic, NordLynx, NordWhisper, OpenVPN (TCP), and OpenVPN (UDP).\u003cbr\u003e\u003cstrong\u003eNOTE: \u003c/strong\u003eIf you have an active VPN connection, you will need to reconnect to the server.\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01K978CWJ8JZR1H79ZN890AT7F\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e801bd22b1509b7413462ad98bcd87b54\"\u003eRead more on the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19564565879441\"\u003eNordlynx protocol\u003c/a\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6e7f15e61158e8987ef3c1c9ad003e47\"\u003eLearn more about the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/31528242519953\"\u003eNordWhisper protocol\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"protocol on the NordVPN \u003cem\u003eiOS\u003c/em\u003e app. Before you start Make sure you have downloaded and installed the NordVPN \u003cem\u003eiOS\u003c/em\u003e app. Here's what to","result_type":"article"},{"id":20278320217873,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20278320217873.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20278320217873-How-to-create-and-delete-NordVPN-Siri-shortcuts-on-iOS","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":-14,"vote_count":36,"upvote_count":11,"downvote_count":25,"section_id":24555362990097,"created_at":"2023-11-20T08:46:55Z","updated_at":"2026-11-02T12:21:32Z","name":"How to create and delete NordVPN Siri shortcuts on iOS?","title":"How to create and delete NordVPN Siri shortcuts on iOS?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T08:18:24Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K3GGWF8EGCW97SVVG7A0C3X4","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003cdiv class=\"article__header\" style=\"width: 745.234px;\"\u003e \u003c/div\u003e\u003cdiv class=\"article__content\"\u003e\u003cdiv class=\"article__body\"\u003e\n\u003ch2 id=\"h_01K97KNC2TD1BW8DG5BX12A0FY\"\u003eIntroduction\u003c/h2\u003e\n\u003cp\u003eIn this article, you will learn how to create and delete Siri shortcuts for the NordVPN app for your iPhone, iPad, or iPod device.\u003c/p\u003e\n\u003ch2 id=\"h_01HFNYG48JKXAZ796HS56ZF2WR\"\u003eHere's what to do to create a Siri shortcut\u003c/h2\u003e\n\u003col\u003e\n\u003cli data-list-item-id=\"e4906d90e1a1af8adc8da96396c54b5ba\"\u003eOpen the NordVPN app on your phone and click on the profile icon in the lower-right corner.\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1420/2784; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329596474257\" width=\"1420\" height=\"2784\" alt=\"NordVPN iOS app home screen with the profile icon highlighted in the bottom-right navigation bar\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e4df1cdc4188319718a220a58018243e5\"\u003eTap \"Settings.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"eeb3f66b7950c4a21a6d95f5c373b5f37\"\u003eScroll down to the \"GENERAL\" section and tap on \"Siri shortcuts.\"\u003cbr\u003e\u003cbr\u003e\u003cimg class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1524/2736; width: 50%;\" src=\"https://support.nordvpn.com/hc/article_attachments/51329580380305\" width=\"1524\" height=\"2736\" alt=\"NordVPN iOS Settings screen with 'Siri shortcuts' option highlighted in the General section\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e961b941ae1595da419ecd6e50b9b471a\"\u003eYou’ll see two options: \"Secure my connection\" and \"Disconnect.\" Choose the first option.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567312785\" alt=\"iOS action sheet showing Siri shortcuts options: 'Secure my connection' and 'Disconnect'\" width=\"321\" height=\"627\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e5eee36ca40b6f0c333194b946de7e220\"\u003eYou can set up the shortcut by typing the sentence you want Siri to recognize or by recording it with your own voice.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567320081\" alt=\"iOS Siri shortcut setup screen showing the default 'Secure my connection' phrase and a Record Phrase button\" width=\"321\" height=\"631\"\u003e\u003cbr\u003e\u003cbr\u003eIn this example, you can see the sentence typed in.   \u003c/li\u003e\n\u003cli data-list-item-id=\"eaeee968e366f395a1e13780ed49eaee0\"\u003eOnce you enter or record the sentence, it will be shown in bright black letters.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eNOTE\u003c/strong\u003e\u003cem\u003e: \u003c/em\u003eYou can still edit the sentence by tapping it and rewriting or recording your voice again by clicking on \"Change Voice Phrase.\"\u003cbr\u003e\u003cbr\u003eTap \"Done.\" If your keyboard is visible, the button will be in the bottom-right corner (Example 1). If not, it will be at the bottom center, just above the \"Remove Shortcut\" phrase (Example 2).\u003cbr\u003e\u003cbr\u003eExample 1:\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567322385\" alt=\"iOS Siri shortcut setup screen with a custom phrase typed in and keyboard visible\" width=\"321\" height=\"634\"\u003e\u003cbr\u003e\u003cbr\u003eExample 2:\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567324177\" alt=\"iOS Siri shortcut confirmation screen showing shortcut added for 'Connect to NordVPN', with Done button at the bottom\" width=\"321\" height=\"622\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01HFNYG48JPP0S9S7R5JW3T72V\"\u003eHere's what to do to remove Siri shortcuts\u003c/h2\u003e\n\u003col\u003e\n\u003cli data-list-item-id=\"eb8568930fc6fc5e557093cc5a0ae2cde\"\u003eLocate the \"Shortcuts app\" on your iOS device. You can find it by using the search bar in the App Library. Once you see the \"Shortcuts\" app, tap to open it.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567325841\" alt=\"iOS Spotlight search results showing the Shortcuts app as the top hit\" width=\"321\" height=\"625\"\u003e\u003cbr\u003e \u003c/li\u003e\n\u003cli data-list-item-id=\"e19c29941d27397c55b3331b53594cb26\"\u003eIn the Shortcuts app, you can locate all of the shortcuts you have created\u003cem\u003e, \u003c/em\u003eedit, and delete them.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e Some shortcuts are created automatically.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610567332369\" alt=\"iOS Shortcuts app 'All Shortcuts' list showing a 'Quick Connect to NordVPN' shortcut\" width=\"321\" height=\"628\"\u003e\u003cbr\u003e\u003cbr\u003eHold your finger on the shortcut you wish to delete until you see a table pop up underneath it:\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610588905873\" alt=\"iOS Shortcuts app context menu with 'Delete' option highlighted at the bottom of the list\" width=\"321\" height=\"627\"\u003e\u003cbr\u003e\u003cbr\u003eYou’ll see various ways to interact with the shortcut. To delete it, click on the last option: \"Delete.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e9e0e410a71c212c00f4a9cfdb0d95f64\"\u003eYou’ll have to confirm the deletion — so tap \"Delete Shortcut\" once again.\u003cbr\u003e\u003cbr\u003e\u003cimg src=\"https://support.nordvpn.com/hc/article_attachments/40610588907537\" alt=\"iOS Shortcuts app deletion confirmation dialog with 'Delete Shortcut' button highlighted\" width=\"321\" height=\"614\"\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/div\u003e\u003c/div\u003e","user_segment_ids":[],"snippet":"create and delete Siri shortcuts for the NordVPN app for your \u003cem\u003eiPhone\u003c/em\u003e, iPad, or iPod device. Here's what to do to create a Siri","result_type":"article"},{"id":51499351257617,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/51499351257617.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/51499351257617-How-to-set-up-a-manual-NordVPN-connection-on-iOS-using-WireGuard","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":3,"upvote_count":1,"downvote_count":2,"section_id":24555362990097,"created_at":"2026-10-02T09:57:29Z","updated_at":"2026-11-05T19:44:46Z","name":"How to set up a manual NordVPN connection on iOS using WireGuard","title":"How to set up a manual NordVPN connection on iOS using WireGuard","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-02T11:37:06Z","user_segment_id":null,"permission_group_id":280429,"content_tag_ids":["01M3Y0N40B94N1EYTCVWZ7N2TH"],"label_names":["config","wire","guard","wireguard","manual"],"body":"\u003ch2 id=\"h_01M3Y006F45S1RBNZ9NZDTM9VB\"\u003eIntroduction\u003c/h2\u003e\u003cp\u003eIn this article, you will learn how to set up a manual NordVPN connection on iOS using the WireGuard® protocol. By downloading a WireGuard configuration file from your Nord Account and importing it into the official WireGuard app, you can connect to a NordVPN server without the standard NordVPN application.\u003c/p\u003e\u003ch2 id=\"h_01M3Y006F5ANVCBP7DSXTS0KW3\"\u003eBefore you start\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e29f0352c7b5e03ef1271773a489e8bc1\"\u003eAn active NordVPN subscription.\u003c/li\u003e\n\u003cli data-list-item-id=\"e3151c231e45e4d3c705fe60c393152b7\"\u003eYou will need your \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19685514639633\"\u003eNordVPN service credentials\u003c/a\u003e, not your standard Nord Account email and password.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01M3Y006F7PJGCVFHDQY43BZWT\"\u003eHere's what to do\u003c/h2\u003e\u003ch3 id=\"h_01M3Y006F7CAQGB3G6BR504S44\"\u003eStep 1: Download and install WireGuard\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e4760ee406b74a0ecf5ea47fdf8be4cbe\"\u003eGo to the \u003ca href=\"https://www.wireguard.com/install/\"\u003eWireGuard downloads page\u003c/a\u003e and, under iOS, select \u003cstrong\u003eDownload from App Store\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"eb024c880ef33a7750380aff94cb0ebfb\"\u003eInstall WireGuard.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01M3Y006F7BH7SCGWNS24G0J22\"\u003eStep 2: Obtain your WireGuard configuration file\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"ee9ee9e1d5d1e0bdfc25e82f3099f141f\"\u003eLog in to your \u003ca href=\"https://my.nordaccount.com/\"\u003e\u003cstrong\u003eNord Account\u003c/strong\u003e\u003c/a\u003e and choose \u003cstrong\u003eNordVPN\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4f85307f413a3f42297d9f55856f5bc5\"\u003eScroll down to \u003cstrong\u003eAdvanced Settings\u003c/strong\u003e and select \u003cstrong\u003eSet up NordVPN manually\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e87bd607259751ddc0b30d8ceebed0e97\"\u003eUse the dropdown menu to choose your preferred country.\u003c/li\u003e\n\u003cli data-list-item-id=\"ede2cd55f23e6bae5c73d6e8d823eaebc\"\u003eFind the server you want to use and, under \u003cstrong\u003eAvailable protocols\u003c/strong\u003e, select \u003cstrong\u003eWireGuard\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"eb320c687075625f48ceb622987032804\"\u003eIn the \u003cstrong\u003eSetup configuration\u003c/strong\u003e screen, select \u003cstrong\u003eDownload config\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2703320de7d2cc669d026015f3290fe9\"\u003eSave the downloaded .conf file somewhere you can find it, such as your Downloads folder.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01M3Y006F9ANJZGKYJKEB7W6D4\"\u003eStep 3: Import the configuration into WireGuard\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"eaa0d7043a511d471a5e4f0d31ac8b1cd\"\u003eOpen WireGuard.\u003c/li\u003e\n\u003cli data-list-item-id=\"e813d345e7c651421f42cfc86ba928e91\"\u003eIn the upper-right corner, tap the add (\u003cstrong\u003e+\u003c/strong\u003e) button, and choose \u003cstrong\u003eCreate from file or archive\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"efcdee23096eec1515794bae9a754e265\"\u003eBrowse to the location where you saved the downloaded .conf file and select it.\u003c/li\u003e\n\u003cli data-list-item-id=\"e222f28b3eef33d1b51c8c878e1ee3030\"\u003eThe imported server will now appear in the WireGuard app.\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 id=\"h_01M3Y006F9TSBCKT13FFYT9VPG\"\u003eStep 4: Connect to the VPN\u003c/h3\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e8bdcd633e3947d499941038968cb7ebe\"\u003eIn WireGuard, tap the toggle next to the tunnel you just imported.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8cc40c7b7cea1e3ee72478fba08a123f\"\u003eWithin a few seconds, the toggle will switch to the on position, indicating that the VPN connection is successful.\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01M3Y006F9NXV38798142JV6FN\"\u003eAdditional tips\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e1f932b6751269415e264a329a59cb75e\"\u003eTo change locations, deactivate your current tunnel and activate a different imported tunnel, or download a new WireGuard configuration file following Step 2.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0c284fd0d6b10f5610e23db8080a40ad\"\u003eAfter the tunnel shows \u003cstrong\u003eActive\u003c/strong\u003e, you can verify your connection by checking your IP address status in the top bar on the \u003ca href=\"https://nordvpn.com/\"\u003eNordVPN website\u003c/a\u003e.\u003c/li\u003e\n\u003c/ul\u003e\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cem\u003eWireGuard is a registered trademark of Jason A. Donenfeld.\u003c/em\u003e\u003c/p\u003e","user_segment_ids":[],"snippet":"you will learn how to set up a manual NordVPN connection on \u003cem\u003eiOS\u003c/em\u003e using the WireGuard® protocol. By downloading a WireGuard configuration","result_type":"article"},{"id":35260070516241,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/35260070516241.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/35260070516241-NordVPN-keeps-disconnecting-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":4,"vote_sum":-358,"vote_count":492,"upvote_count":67,"downvote_count":425,"section_id":38457653385617,"created_at":"2025-05-14T09:46:43Z","updated_at":"2026-11-13T23:02:03Z","name":"NordVPN keeps disconnecting on iOS","title":"NordVPN keeps disconnecting on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-17T16:10:33Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K1D8W2MT0F23PHPWAGPF00DR","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01JZA69V41Z34RRHVPCK0YBZGG\"\u003e\u003cstrong\u003eProblem\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThe NordVPN app keeps disconnecting on your iOS device.\u003c/p\u003e\u003ch2 id=\"h_01JZA69V424H8ADWFMD4H656G5\"\u003e\u003cstrong\u003eCommon symptoms\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\u003cli data-list-item-id=\"e068726b3f1440a2379ce825372c3f755\"\u003eThe status changes to “Connecting” in the NordVPN app.\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01JZA69V42P3V9A203T1CQP9K9\"\u003e\u003cstrong\u003eTroubleshooting steps\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eNOTE\u003c/strong\u003e: Make sure to check your connection after each step.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e020cba87de53b2f8ae49c5bb5f346451\"\u003eVisit the App Store and check if you are using the latest version of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8985087dd5511e7b3e91866243b078d1\"\u003eChange the VPN protocol:\u003col\u003e\n\u003cli data-list-item-id=\"e010695c882b836677c289250b68035cf\"\u003eTap on the profile icon at the bottom-right of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"ede4bc8f2d8b35338f294acb3c2026bcb\"\u003eOpen Settings by tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e9137402bdb6008425d2346b3ff326c91\"\u003eTap “Protocol\u003cstrong\u003e” \u003c/strong\u003ein the “VPN Connection” section.\u003c/li\u003e\n\u003cli data-list-item-id=\"e46ea40b30a6c1149aa73b673fe20f5f2\"\u003eTry connecting with all available protocols.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e6cb1b6f0994da9db7171c73a4132414e\"\u003eDisable post-quantum encryption:\u003col\u003e\n\u003cli data-list-item-id=\"e5f1b8aff0a3373431f009d5034cd2c31\"\u003eTap on the profile icon at the bottom-right of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea99fdc9a3322ff7e0816af21d26fea10\"\u003eOpen Settings by tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"eaee4cd0d1fbbde1d4b8ff96a2391fde6\"\u003eLocate the “VPN connection” section and toggle the “Post-quantum encryption” off.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ead53db05bd26e4274c9851b056c9ead8\"\u003eDisable Meshnet:  \u003col\u003e\n\u003cli data-list-item-id=\"eb536bbeec00bfeab1de1854a9e3052b1\"\u003eTap on the profile icon at the bottom right of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e36ead71933d4d79cd29e477eca29b7e2\"\u003eTap on \"Meshnet\".\u003c/li\u003e\n\u003cli data-list-item-id=\"ebbe7b020aa4261f1b651330750abf416\"\u003eTap on the three dots at the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e02b384d7d7ea1f756f3ec24b1d43cee6\"\u003eTap \"Turn off Meshnet\".\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ed79886e510fa202ab546dd961496feeb\"\u003e\u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/19615332252561-How-to-connect-and-disconnect-from-NordVPN-s-obfuscated-servers#iOS\"\u003eConnect to an obfuscated server.\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e2ee43b3868b0b46e29455193fe40717b\"\u003eReset your network settings:\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e These steps will also reset Wi-Fi networks, passwords, and the VPN or APN settings you’ve used.\u003col\u003e\n\u003cli data-list-item-id=\"ee70139535c6edf219904d34e4fbbeb4a\"\u003eOpen Settings on your device.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5907c1c4b958455fc6e883775cf73e1f\"\u003eTap “General.”\u003c/li\u003e\n\u003cli data-list-item-id=\"e2de93e41f3bd9a13850c952f8ca54d06\"\u003eTap “Transfer or Reset iPhone” at the bottom of the list.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2b34f0011cea0edb939a669c6168facb\"\u003eTap Reset.”\u003c/li\u003e\n\u003cli data-list-item-id=\"e0868ba5c0af8381989cd80741595477b\"\u003eTap “Reset Network Settings” and enter your passcode.\u003c/li\u003e\n\u003cli data-list-item-id=\"e554d682639083e38d208ff0c4726c303\"\u003eRestart your device.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01JZA69V4214TSJZQ0P349DS6Y\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eafaf3ae7a89f4e6a6c37b20ee05e663c\"\u003eCheck your internet connection without connecting to the VPN.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee8c1260178539af4c1ea99530d7d727a\"\u003eIf you have an antivirus, ensure NordVPN is on the exclusions list.\u003c/li\u003e\n\u003cli data-list-item-id=\"e06b2474f34c4469ddf8f17414d658bed\"\u003eCheck if you have other VPNs running on your device.\u003c/li\u003e\n\u003cli data-list-item-id=\"ec10ed7408172d779e091f6d2b1ee1297\"\u003eCheck if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee812bad40f8a822142965c382f0bb34d\"\u003eRestart your device.\u003c/li\u003e\n\u003cli data-list-item-id=\"e29473911e9bc0be83f4f937d8812dd44\"\u003eIn case nothing helps, get the errors from the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-connection-logs-on-iOS\"\u003eVPN connection logs from your iOS device\u003c/a\u003e and tap the \"Chat with support\" or \"Email us\" buttons to contact our customer support, who will help you out.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"Problem The NordVPN app keeps disconnecting on your \u003cem\u003eiOS\u003c/em\u003e device. Common symptoms The status changes to “Connecting” in the","result_type":"article"},{"id":37813993755921,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/37813993755921.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/37813993755921-My-internet-disconnects-when-using-NordVPN-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":4,"vote_sum":-1296,"vote_count":2644,"upvote_count":674,"downvote_count":1970,"section_id":38458262771089,"created_at":"2025-08-05T10:36:02Z","updated_at":"2026-11-14T01:13:02Z","name":"My internet disconnects when using NordVPN on iOS","title":"My internet disconnects when using NordVPN on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-28T08:14:54Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K1WVT2V87JBS8G8TN366KF57","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":["no internet","no net","loses internet"],"body":"\u003ch2 id=\"h_01K1WWH4YHW5XW2S9BK1ZYE396\"\u003e\u003cstrong\u003eProblem\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eYour iOS device can’t access the internet when you use NordVPN.\u003c/p\u003e\u003ch2 id=\"h_01K1WWH4YKGG64R8PQWY4DEVM8\"\u003e\u003cstrong\u003eCommon symptoms\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e8cfbde2783bcf1fb85c9d5fb06c5a330\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eYour browser is not loading any websites, giving errors such as “This site can’t be reached.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e22055c2a9fe3aeb2338726d28b7a88e5\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eThe NordVPN app is not loading the Internet Service Provider (ISP) or Internet Protocol (IP) address information.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e33b4e7d972cf9fafdace1446c7ff1eb7\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eApplications show “No Network” or “You’re Offline” messages.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K1WWH4YN7CFHD2V5X6B908GT\"\u003e\u003cstrong\u003eTroubleshooting steps\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eNOTE\u003c/strong\u003e: After each step, check your internet connection by opening your browser in incognito mode and trying to load any page.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e2a930a22230ec7f251186afbba0bf2c7\"\u003eVisit the App Store to see if you are using the latest version of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef4368b7c211ac538350896a0cc029d6e\"\u003eIf you used the “Secure my connection” button to connect to the VPN, try manually selecting and connecting to several specific countries instead.\u003c/li\u003e\n\u003cli data-list-item-id=\"eeed07d430f0ab0bae414839b8cf5b86a\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eChange the VPN protocol:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e15cd1c20f86d7417a6dd1479a77157de\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e751457ca08c24bbd4859a06dde5fb356\"\u003eTap on the profile icon at the bottom-right.\u003c/li\u003e\n\u003cli data-list-item-id=\"e404e5516b08552fbbf76e33874436f11\"\u003eOpen “Settings”\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5fcf69fbd663bbb877963b37389c6e2e\"\u003eTap “Protocol\u003cstrong\u003e” \u003c/strong\u003ein the “VPN Connection” section.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7fca2e641777011cf3f9b8ad03590b6e\"\u003eTry connecting with all available protocols.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e6af9e8e6aeded4d4cbe73ef3c8f4ffce\"\u003eIf you have additional VPNs, turn them off.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea47872a00c3903ceb9dee09271c361b3\"\u003eRestart the app:\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e3571056d9b302a7bdbab9a9a81e2b0de\"\u003eSwipe up from the bottom middle of your screen.\u003c/li\u003e\n\u003cli data-list-item-id=\"eceeb2c0dcd0de3e06fa1ba2c24b0843e\"\u003eSwipe up on the NordVPN app so it fully closes.\u003c/li\u003e\n\u003cli data-list-item-id=\"ed845e38a9f2e806d2e8728353194c65e\"\u003eRelaunch NordVPN and try connecting again.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ef91f114468581257ab8527835e273d5b\"\u003eTemporarily disable Real-time protection to see if it’s causing issues:\u003cbr\u003e \u003cul\u003e\n\u003cli data-list-item-id=\"e361a4910d0962850a96cd816449e25cc\"\u003eTap the shield icon at the bottom of the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e26a39a0d44dede9e4e82da89794bbd73\"\u003eTap the “Turn off protection” button.\u003cbr\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e4cee47c8262234a13687cea907e4ce02\"\u003eDisable post-quantum encryption:\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"ec8b4a8c75ff7baa4f02c0f099e52907e\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee2d992b4a537ecfeffb0b96d410a41a7\"\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"eda7bd02d88036004f5c4d3dc603161cb\"\u003eOpen Settings\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5cd21d40b30084172239d12c3aeedbb6\"\u003eLocate the “VPN connection” section and toggle the “Post-quantum encryption” off.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ef1a26aeaa5a2d3327cf3bd72f627e1de\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset the VPN profile:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e55ce3b927171a189b147c02ea2920575\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5f93534aa6d9276d33eddbe03cf96340\"\u003eTap the profile icon at the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"e02d6207c7bf5cba258b675c0019565fc\"\u003eOpen “Settings”\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"ead199ee339812f46c5afefb884e501cd\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset VPN Profile.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"efb61c8b01926ce0cfbb5587ffc998537\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Continue.”\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e039a55de4e9ea1cee31c1ad30f6e7434\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eTap “Got it.”\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e2b379c85e3b04bd0fd13b0ee640e6b7f\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eRestart your device.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e99a479169c79a095923c61c36ad7b076\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset your network settings:\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e These steps will also reset Wi-Fi networks, passwords, and the VPN or APN settings you’ve used.\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"ef8738129a8c5cd3c03b71106ceeed0c3\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eOpen “Settings” on your device.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e108095744ffee347615d3eff85805cc7\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e452eefda2a0a65b9021c7f597c7d5546\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Transfer or Reset iPhone”\u003cstrong\u003e \u003c/strong\u003eat the bottom of the list.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"ea562072b5608667218b2b945a045af3a\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e6db4ef1b2978266b7bdd4858534274f4\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset Network Settings” and enter your passcode.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e73d355901941f1f9e44a2a2f25a32472\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eRestart your device.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K1WWH4Z0K90W3YJVG10SEEFD\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ee9b142fc5fcffba934f92596d33be589\"\u003eRestart your router.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef57dafb1a0efa6df39c28da7c0d9b8bb\"\u003eCheck if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.\u003c/li\u003e\n\u003cli data-list-item-id=\"e54c7732b9064a09ed9a5d4deb5f7acb0\"\u003eIn case nothing helps, get the errors from the \u003ca href=\"https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-connection-logs-on-iOS\"\u003eVPN connection logs from your iOS device\u003c/a\u003e and tap the \"Chat with support\" or \"Email us\" buttons to contact our customer support, who will help you out.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"Problem Your \u003cem\u003eiOS\u003c/em\u003e device can’t access the internet when you use NordVPN. Common symptoms Your browser is not loading any","result_type":"article"},{"id":38297825243665,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/38297825243665.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/38297825243665-I-can-t-connect-from-China-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":4,"vote_sum":-601,"vote_count":1049,"upvote_count":224,"downvote_count":825,"section_id":38457567461905,"created_at":"2025-08-21T12:48:29Z","updated_at":"2026-11-13T20:35:37Z","name":"I can’t connect from China on iOS","title":"I can’t connect from China on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T08:08:51Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K36AKR7H6KE52K9W14YGDVZH","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01K38QJAC4R3KQ0MZDE3BHCY0W\"\u003e\u003cstrong\u003eIntroduction\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eThe NordVPN iOS application is fully blocked in China. Therefore, you will need to connect via a manual IKEv2/IPsec connection method described in this article.\u003c/p\u003e\n\u003ch2 id=\"h_01K38QJAC4MGZKDYSY54HR2HJX\"\u003e\u003cstrong\u003eBefore you start\u003c/strong\u003e\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003eEnsure you can log in to your \u003ca href=\"http://my.nordaccount.com/\"\u003eNord Account\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003eMake sure you can access your email account.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"h_01K38QJAC5X8HAE1D4HY1NZTWF\"\u003e\u003cstrong\u003eHere’s what to do\u003c/strong\u003e\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003ca href=\"https://downloads.nordcdn.com/certificates/root.der\"\u003eDownload the NordVPN IKEv2 certificate\u003c/a\u003e\u003cspan style=\"color: #2a2b32;\"\u003e using the Safari browser.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003eWhen “Install Profile” automatically opens up, tap “Install” two times.\u003c/li\u003e\n\u003cli\u003eTap “Done” to complete the installation.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you use iOS version 12.2 or above, follow these steps:\u003cbr\u003e \n\u003col\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eDownload the \u003c/span\u003e\u003ca href=\"https://downloads.nordcdn.com/certificates/root.der\"\u003e\u003cspan style=\"color: #1155cc;\"\u003eNordVPN IKEv2 certificate\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"color: #2a2b32;\"\u003e using the Safari browser.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eGo to the iOS settings.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Profile Downloaded.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “NordVPN Root CA.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Install.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eTap “Trust.”\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #2a2b32;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you do not see “Profile Downloaded,” scroll to “General” and tap on “Profiles.”\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eOpen the iOS settings.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “VPN.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Add VPN Configuration.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eComplete the fields as follows:\u003c/span\u003e\u003cbr\u003e \n\u003col\u003e\n\u003cli\u003e\u003cspan style=\"color: #2a2b32;\"\u003e“Type:” IKEv2.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003e“Description:” \u003c/span\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eAny preferred name for the VPN connection.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“Local ID:” Leave empty.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“User authentication:” Username.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“Proxy:” Off.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eFill in the “Server” and “Remote ID” fields with the servers below:\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e The “Server” field requires an IP such as 23.92.26.69, whereas the “Remote ID” field requires a hostname such as us5783.nordvpn.com. Make sure the IP matches the correct hostname.\u003c/span\u003e\u003cbr\u003e \n\u003col\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e23.92.26.69 - us5783.nordvpn.com\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e66.175.219.21 - us5783.nordvpn.com\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e172.104.110.252 - jp558.nordvpn.com\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e139.162.99.117 - jp560.nordvpn.com\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e50.116.9.72 - us5783.nordvpn.com\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e45.56.89.149 - us5783.nordvpn.com\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eFill in the authentication fields as follows:\u003c/span\u003e\u003cbr\u003e \n\u003col\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eLog in to your \u003c/span\u003e\u003ca href=\"http://my.nordaccount.com/login\"\u003e\u003cspan style=\"background-color: #ffffff; color: #1155cc;\"\u003eNord Account\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap “NordVPN” on the left side of the browser.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap on “Set up NordVPN manually.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap \"Service credentials.\"\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap \"Verify email.\" \u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eYou will receive a verification code in your registered email. Type the code in.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eUse the “Copy” button to copy the service credential username and paste it into the “Username” field.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eUse the “Copy” button to copy the service credential password and paste it into the “Password” field.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap “Done.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eReturn to the default “Settings” menu and tap the toggle switch on the right to “VPN” to enable the VPN connection.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01K38QJACGWBGYKCPDJ347XKSZ\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003eRestart your device.\u003c/li\u003e\n\u003cli\u003eTry a different network.\u003c/li\u003e\n\u003cli\u003eTurn off any additional VPN services.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"Introduction The NordVPN \u003cem\u003eiOS\u003c/em\u003e application is fully blocked in China. Therefore, you will need to connect via a manual IKEv2/IPsec","result_type":"article"},{"id":20371657885329,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20371657885329.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20371657885329-How-to-connect-to-NordVPN-with-a-manual-IKEv2-IPSec-connection-on-an-iOS-device","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":-270,"vote_count":600,"upvote_count":165,"downvote_count":435,"section_id":24555362990097,"created_at":"2023-11-23T10:11:27Z","updated_at":"2026-11-12T15:52:41Z","name":"How to connect to NordVPN with a manual IKEv2/IPSec connection on an iOS device?","title":"How to connect to NordVPN with a manual IKEv2/IPSec connection on an iOS device?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T12:27:07Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K3GF1QRCV2YYPWRFD2676TFP","01K3GF1X163T16GKE2BV9AKSZB","01K3K597RG1JGMNHMPZG62S6JE","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01K38QJAC4R3KQ0MZDE3BHCY0W\"\u003e\u003cstrong\u003eIntroduction\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eThis article shows you how to manually set up an IKEv2/IPsec connection to use NordVPN on your iOS device.\u003c/p\u003e\u003ch2 id=\"h_01K38QJAC4MGZKDYSY54HR2HJX\"\u003e\u003cstrong\u003eBefore you start\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e6a9104f105e3d74e619c84064c985c21\"\u003eEnsure you can log in to your \u003ca href=\"https://my.nordaccount.com/\"\u003e\u003cspan style=\"color: #1155cc;\"\u003eNord Account\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e66fb8a8bbf2b49e6fbc964a8071d299f\"\u003eMake sure you can access your email account.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K38QJAC5X8HAE1D4HY1NZTWF\"\u003e\u003cstrong\u003eHere’s what to do\u003c/strong\u003e\u003c/h2\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e758331bf6a84f4c89f237046769349a5\"\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eDownload the \u003c/span\u003e\u003ca href=\"https://downloads.nordcdn.com/certificates/root.der\"\u003e\u003cspan style=\"color: #1155cc;\"\u003eNordVPN IKEv2 certificate\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"color: #2a2b32;\"\u003e using the Safari browser.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e5007b83e9cbd593176237b54f4fb6b7e\"\u003eWhen “Install Profile” automatically opens up, tap “Install” two times.\u003c/li\u003e\n\u003cli data-list-item-id=\"ed4eb70f62de29a110d2aaaa8207226e5\"\u003eTap “Done” to complete the installation.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you use iOS version 12.2 or above, follow these steps:\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e011df1ace21a1142b551a53eb0dd9df0\"\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eDownload the \u003c/span\u003e\u003ca href=\"https://downloads.nordcdn.com/certificates/root.der\"\u003e\u003cspan style=\"color: #1155cc;\"\u003eNordVPN IKEv2 certificate\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"color: #2a2b32;\"\u003e using the Safari browser.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e248e578e0e0abffb467d559ac6fd271d\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eGo to the iOS settings.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"ecf75cff96f736367de466dce9be049d9\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Profile Downloaded.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e9b87d64b9bc2aa99de2cd31dda348f6c\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “NordVPN Root CA.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e158c14e710e8bd4ac1baa637f8d5b1ee\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Install.”\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ed4ce7e4ad3e8f7f580addf1a2b4ac62b\"\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eTap “Trust.”\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #2a2b32;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e If you do not see “Profile Downloaded,” scroll to “General” and tap on “Profiles.”\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"ef8fa1e5c9b25e3731598edc40970c46f\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eOpen the iOS settings.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e2aa1a28eb5201df7805ab569c497cfb1\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e95a0d332a457785a781911d8d88cda93\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “VPN.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"eebcb26527934a1f80233de689c3b2316\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003eTap “Add VPN Configuration.”\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e3276d6d14899b1ee661b5ed8794a22a1\"\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003eComplete the fields as follows:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"eb2a205dac3869d46fd4dd698d3eb4af7\"\u003e\u003cspan style=\"color: #2a2b32;\"\u003e“Type:” IKEv2.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"eb1a31d67c6a9da6255a92222f35f2179\"\u003e\n\u003cspan style=\"color: #2a2b32;\"\u003e“Description:” \u003c/span\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eAny preferred name for the VPN connection.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"eb00cc03d8093eea9827c610e878d5fb2\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“Local ID:” Leave empty.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e45f24f517bb26f4c27308a792f7428cf\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“User authentication:” Username.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e533ced362488b4be080d6727bb514d30\"\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e“Proxy:” Off.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e29cff8ab0d6696957cee4eaf5a48f441\"\u003eGet your server hostname.\u003col\u003e\n\u003cli data-list-item-id=\"ed1fa32551d45abbe293b039f546c0ac3\"\u003eLog in to your Nord Account, and tap NordVPN.\u003c/li\u003e\n\u003cli data-list-item-id=\"ed85974b7ec16725af4538def1b1d8aab\"\u003eScroll down to Advanced Settings and click Set up NordVPN manually.\u003c/li\u003e\n\u003cli data-list-item-id=\"e200f66ede5000dbeee4ac4aa10b1f6b6\"\u003eSelect the Server recommendation tab.\u003c/li\u003e\n\u003cli data-list-item-id=\"e8acf7080d6165e4771d1210b1ec8653b\"\u003eNext to Available protocols, select IKEv2/IPSec.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7c3be4490602179106a8d8ec1a7af5d2\"\u003eCopy the server hostname and paste it in the \"Server\" and \"Remote ID\" fields.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e019cda6818fb1e45d02baf9afb197737\"\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eFill in the authentication fields as follows:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e2a0a3642b7c473929b2ca51140f6bb0c\"\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eLog in to your \u003c/span\u003e\u003ca href=\"https://my.nordaccount.com/\"\u003e\u003cspan style=\"background-color: #ffffff; color: #1155cc;\"\u003eNord Account\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003e.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e37ad4c6510edeb2de340d2d352b76bc5\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap “NordVPN” on the left side of the browser.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e3b852b1e1cc8a820cf3c3cca5cf2bdec\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap on “Set up NordVPN manually.”\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e3ab4b9844c6ab1a1606196fb957bb313\"\u003eTap \"Service credentials.\"\u003c/li\u003e\n\u003cli data-list-item-id=\"e166d9a42a72e72d66ba5f0f2f0e0508a\"\u003eTap \"Verify email.\" \u003c/li\u003e\n\u003cli data-list-item-id=\"e1be89b79b5cbf616c2db16311d68f78e\"\u003eYou will receive a verification code in your registered email. Type the code in.\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e8373a44040f3047311c3bd6abee50354\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eUse the “Copy” button to copy the service credential username and paste it into the “Username” field.\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ec207fe6ac4575632d196caf69cd80082\"\u003e\n\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eUse the “Copy” button to copy the service credential password and paste it into the “Password” field.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"eda25e13dea7e82ba5aa042a46f775c3a\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eTap “Done.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #2a2b32;\" data-list-item-id=\"e47679497c59a04d22d97fe3832d3aa57\"\u003e\u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eReturn to the default “Settings” menu and tap the toggle switch on the right to “VPN” to enable the VPN connection.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch2 id=\"h_01K38QJACGWBGYKCPDJ347XKSZ\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e8c58cea2007226d6166d169db3970f76\"\u003eRestart your device.\u003c/li\u003e\n\u003cli data-list-item-id=\"eab90173a1183b06a563985acddf607dd\"\u003eTry a different network.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef68b962a817b0615ab1b136d4e0ebb50\"\u003eTurn off any additional VPN services.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"manually set up an IKEv2/IPsec connection to use NordVPN on your \u003cem\u003eiOS\u003c/em\u003e device. Before you start Ensure you can log in to your Nord","result_type":"article"},{"id":37815489474833,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/37815489474833.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/37815489474833-I-keep-getting-logged-out-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":6,"vote_sum":-101,"vote_count":141,"upvote_count":20,"downvote_count":121,"section_id":38324457683473,"created_at":"2025-08-05T11:08:10Z","updated_at":"2026-11-03T04:53:09Z","name":"I keep getting logged out on iOS","title":"I keep getting logged out on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-21T08:01:59Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01JDW38KDRZX7J2RTXB61Q2TAF","01K1DA7FT3K5Z9MRZJ0ZR1T1T0","01K1WY81D9TVJ78R9FPJ6GPEV5","01K3G4QB47FDCWCEC3YD7CXJSC","01K3G4QG33VBDGTCAYGSH02PEY","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":["logged out"],"body":"\u003ch2 id=\"h_01K1WYBC73T5SWQTA5BFM8PFTR\"\u003e\u003cstrong\u003eProblem\u003c/strong\u003e\u003c/h2\u003e\u003cp\u003eYou are often unexpectedly logged out of the iOS NordVPN application.\u003c/p\u003e\u003ch2 id=\"h_01K1WYBC75ZC4MW9PMJK489XWH\"\u003e\u003cstrong\u003eCommon symptoms\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli\u003eWhile using the NordVPN application, you frequently get logged out.\u003c/li\u003e\n\u003cli\u003eYou get logged out immediately after logging in to NordVPN.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K1WYBC76GYPD8ZBEZPK6Y806\"\u003e\u003cstrong\u003eTroubleshooting steps\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli\u003eClear the cache of your default browser. If your default browser is Safari:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the “Settings” app.\u003c/li\u003e\n\u003cli\u003eTap “Apps.”\u003c/li\u003e\n\u003cli\u003eTap “Safari.”\u003c/li\u003e\n\u003cli\u003eTap “Clear History and Website data.”\u003c/li\u003e\n\u003cli\u003eTap “All History” and “Clear History.”\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eDisable cookie blocking on your default browser. If your default browser is Safari:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the “Settings” app.\u003c/li\u003e\n\u003cli\u003eTap “Apps.”\u003c/li\u003e\n\u003cli\u003eTap “Safari.”\u003c/li\u003e\n\u003cli\u003eTap “Advanced.”\u003c/li\u003e\n\u003cli\u003eToggle \"Block all Cookies\" off.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eChange the default browser of your device to a different one:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the settings app.\u003c/li\u003e\n\u003cli\u003eTap “Apps.”\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #1d1d1f;\"\u003eTap “Default Apps” at the top of the list of your apps.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #1d1d1f;\"\u003eTap “Browser App” and select a different browser.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eUse a different internet connection type (for example, if you were connected via Ethernet, try connecting using Wi-Fi).\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset your network settings:\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e These steps will also reset Wi-Fi networks, passwords, and the VPN or APN settings you’ve used.\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eOpen “Settings” on your device.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Transfer or Reset iPhone”\u003cstrong\u003e \u003c/strong\u003eat the bottom of the list.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset Network Settings” and enter your passcode.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eRestart your device.\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReinstall the application:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap and hold NordVPN on the home screen.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003eTap “Remove app.”\u003c/li\u003e\n\u003cli\u003eTap “Delete app” and confirm.\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eAfter the app uninstalls, \u003c/span\u003e\u003ca href=\"https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485\"\u003e\u003cspan class=\"wysiwyg-underline\"\u003einstall NordVPN from the App Store.\u003c/span\u003e\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K1WYBC7JN5RWD58GX74H28TQ\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli\u003eCheck your internet connection without connecting to the VPN.\u003c/li\u003e\n\u003cli\u003eWait a few minutes before trying to log in again.\u003c/li\u003e\n\u003cli\u003eCheck if the issue occurs on other devices connected to the same network. If it does, try switching to a different network.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"Problem You are often unexpectedly logged out of the \u003cem\u003eiOS\u003c/em\u003e NordVPN application. Common symptoms While using the NordVPN application","result_type":"article"},{"id":36760755179537,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/36760755179537.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/36760755179537-I-can-t-connect-to-a-dedicated-IP-on-iOS","author_id":29404728921105,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":-269,"vote_count":381,"upvote_count":56,"downvote_count":325,"section_id":38457676626321,"created_at":"2025-07-02T11:01:40Z","updated_at":"2026-11-12T15:20:26Z","name":"I can’t connect to a dedicated IP on iOS","title":"I can’t connect to a dedicated IP on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-10-06T07:53:21Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K1D98AR0Z05FYP320TWPN3NM","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01JZ5CHZ3S2GCVDJ54BS9633TD\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eProblem\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eYou can't connect to your dedicated IP server through NordVPN’s iOS app.\u003c/p\u003e\u003ch2 id=\"h_01JZ5CHZ3W6CDNDDT0VV6P58A0\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eCommon symptoms\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli\u003eThe app is stuck on the Connecting status.\u003c/li\u003e\n\u003cli\u003eThe app shows an error, “Connecting has taken too long.”\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01JZ5CHZ3XB39GZX21NVJF85FS\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eTroubleshooting steps\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e \u003cspan style=\"background-color: #ffffff; color: #2a2b32;\"\u003eDue to reduced service accessibility, you may have trouble getting your dedicated IP to work when connecting from countries with internet restrictions.\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eCheck your inbox for an email about temporary dedicated IP server maintenance.\u003c/li\u003e\n\u003cli\u003eSee if you can connect to regular \u003ca href=\"https://nordvpn.com/servers/\"\u003e\u003cspan style=\"color: #1155cc;\"\u003eNordVPN servers\u003c/span\u003e\u003c/a\u003e by clicking “Secure my connection.”\u003c/li\u003e\n\u003c/ul\u003e\u003cul\u003e\n\u003cli\u003eRestart the app:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eSwipe up from the bottom middle of your screen.\u003c/li\u003e\n\u003cli\u003eSwipe up on the NordVPN app so it fully closes.\u003c/li\u003e\n\u003cli\u003eRelaunch NordVPN and try connecting again.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eChange the VPN protocol:\u003c/span\u003e\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli\u003eOpen Settings\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli\u003eTap “Protocol\u003cstrong\u003e” \u003c/strong\u003ein the “VPN Connection” section.\u003c/li\u003e\n\u003cli\u003eTry connecting with all available protocols.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eDisable post-quantum encryption:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli\u003eOpen Settings\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli\u003eLocate the “VPN connection” section and toggle the “Post-quantum encryption” off.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003eTurn off Meshnet:\u003cbr\u003e \u003col\u003e\n\u003cli\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli\u003eTap on \"Meshnet\"\u003c/li\u003e\n\u003cli\u003eTap on the three dots at the upper-right corner.\u003c/li\u003e\n\u003cli\u003eTap \"Turn off Meshnet\".\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset the VPN profile:\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e \u003c/span\u003e\u003col\u003e\n\u003cli\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli\u003eOpen Settings\u003cstrong\u003e \u003c/strong\u003eby tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset VPN Profile.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Continue.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eTap “Got it.”\u003c/span\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cul\u003e\u003cli\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset your network settings:\u003c/span\u003e\u003cspan style=\"color: #0e101a;\"\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e These steps will also reset Wi-Fi networks, passwords, and the VPN or APN settings you’ve used.\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e \u003c/span\u003e\u003col\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eOpen Settings on your device.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Transfer or Reset iPhone”\u003cstrong\u003e \u003c/strong\u003eat the bottom of the list.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap Reset.”\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset Network Settings” and enter your passcode.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #0e101a;\"\u003eRestart your device.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01JZ5CHZ4B5BFXKGK1XVX78P60\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eAdditional tips \u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli\u003eCheck if the issue persists on a different device.\u003c/li\u003e\n\u003cli\u003eCheck if the issue persists on a different network.\u003c/li\u003e\n\u003cli\u003eMake sure that your internet connection is active.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"can't connect to your dedicated IP server through NordVPN’s \u003cem\u003eiOS\u003c/em\u003e app. Common symptoms The app is stuck on the Connecting status","result_type":"article"},{"id":20396465736849,"url":"https://nordvpn.zendesk.com/api/v2/help_center/en-us/articles/20396465736849.json","html_url":"https://support.nordvpn.com/hc/en-us/articles/20396465736849-My-internet-is-slow-when-using-NordVPN-on-iOS","author_id":375338085837,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":-451,"vote_count":627,"upvote_count":88,"downvote_count":539,"section_id":38458281004305,"created_at":"2023-11-24T08:03:11Z","updated_at":"2026-11-12T16:01:41Z","name":"My internet is slow when using NordVPN on iOS","title":"My internet is slow when using NordVPN on iOS","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-17T16:14:07Z","user_segment_id":null,"permission_group_id":38060467903761,"content_tag_ids":["01K1D3PA8009B8A9FE0DSQT0T5","01K1D8BRB1KSGQT1K9KV7EQ0ZQ","01K1X098H8HEKZRYFQ39XNRVGZ","01K3N366F36NHMK0S0BPJ9T12M"],"label_names":[],"body":"\u003ch2 id=\"h_01K1X00X73ZGP24F7G4PGGJA1H\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eProblem\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003eYour internet connection is slow when connected to a VPN server on NordVPN’s iOS app. \u003c/p\u003e\u003ch2 id=\"h_01K1X00X73Z7M3VXA1ZF2P696A\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eCommon symptoms\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e3301a3572b4e965333071076698bcff9\"\u003eYour download and upload speed test results are lower than usual.\u003c/li\u003e\n\u003cli data-list-item-id=\"e5b8f0d7b3312b228ecd0a77d3dd9fa92\"\u003eWebsites and streaming videos take longer than usual to load.\u003c/li\u003e\n\u003c/ul\u003e\u003ch2 id=\"h_01K1X00X73HRE3PZQVCY9M31QB\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eTroubleshooting steps\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cp\u003e\u003cstrong\u003eNOTE\u003c/strong\u003e: Check your connection speed on \u003ca href=\"http://speedtest.net\"\u003e\u003cspan style=\"color: #1155cc;\"\u003espeedtest.net\u003c/span\u003e\u003c/a\u003e after each step.\u003cbr\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e It is possible to experience an increase in ping when connecting to a country far away from your physical location.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"edbf825c0a8b96103cffc3b227e84359b\"\u003eIf you used the “Secure my connection” button to connect to the VPN, try manually selecting and connecting to countries closest to your physical location instead.\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e5030f40e62080d5625ebdc291fd12c74\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eChange the VPN protocol:\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"edf1e8b6860f84e49f341e16554aa9574\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2abcf45ce3644b1b9512bab7f69003d3\"\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"e4a6c3986d169bce0a29e7f9544f816ab\"\u003eOpen Settings by tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c910deecb7d6424b0a76b14695a9bb8\"\u003eTap “Protocol\u003cstrong\u003e” \u003c/strong\u003ein the “VPN Connection” section.\u003c/li\u003e\n\u003cli data-list-item-id=\"e0a5401886c2e28e9b1b8fb259419ff70\"\u003eTry connecting with all available protocols.\u003cbr\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\u003cul\u003e\u003cli data-list-item-id=\"e449e2254062c8f6cf63dd0d014132443\"\u003eTurn off post-quantum encryption:\u003col\u003e\n\u003cli data-list-item-id=\"ea8ec888866c5ac5ac395a0d4c14d0041\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e560d0cb5c177284e46be7820e977dbe8\"\u003eTap the profile icon at the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"eaccc8cc24e42b5a77b8ee3ea367c581c\"\u003eOpen “Settings” by tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli data-list-item-id=\"ef60c3b8661d79039746f81c02ff6537e\"\u003eLocate the “VPN connection” section and toggle “Post-quantum encryption” off.\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e9c0cce5a3266c44e9acb81d3729d91aa\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset the VPN profile:\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003col\u003e\n\u003cli data-list-item-id=\"e577fec67eb90d5a1502e8416977a3c63\"\u003eOpen the NordVPN app.\u003c/li\u003e\n\u003cli data-list-item-id=\"eb5b69bac13b7ed9918310ba4bdfc6593\"\u003eTap on the profile icon at the bottom right.\u003c/li\u003e\n\u003cli data-list-item-id=\"e233477f883b75737b4a2ba2ca0cb5513\"\u003eOpen “Settings” by tapping the icon in the upper-right corner.\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e8d3612821b0b97b510d9055ebdcbebea\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset VPN Profile.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e1e413df8630e66b5092d9958cddfe9c5\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Continue.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e22ca5583f39640d8a086fa94a1bd5354\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eTap “Got it.”\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e0cb637ca5241d77e2590575617934f31\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eReset your network settings:\u003c/span\u003e\u003cbr\u003e\u003cspan style=\"color: #0e101a;\"\u003e\u003cstrong\u003eNOTE:\u003c/strong\u003e These steps will also reset Wi-Fi networks, passwords, and the VPN or APN settings you’ve used.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003col\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"eb38cde6b67581fe8811917142b22292b\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eOpen “Settings” on your device.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"ee49c12a8aeef9e02287d07e9bbcb250a\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “General.”\u003c/span\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e36f12557db1caf2ba9c7db058ccd3182\"\u003e\n\u003cspan style=\"color: #0e101a;\"\u003eTap “Transfer or Reset iPhone”\u003c/span\u003e \u003cspan style=\"color: #0e101a;\"\u003eat the bottom of the list.\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e0a837d4361535bc84849c36670704d1b\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset.”\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"edc5c69d019ac7f39ed812d1e255bca55\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eTap “Reset Network Settings” and enter your passcode.\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: #0e101a;\" data-list-item-id=\"e9448807c5cd4944147ce6a56556dc70b\"\u003e\u003cspan style=\"color: #0e101a;\"\u003eRestart your device.\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"h_01K1X00X73MBWS2CWAZF49XJ03\"\u003e\u003cspan style=\"color: #383c43;\"\u003e\u003cstrong\u003eAdditional tips\u003c/strong\u003e\u003c/span\u003e\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"efe4d8bd2c2e456b4c23883641a8b7b73\"\u003eRestart your device.\u003c/li\u003e\n\u003cli data-list-item-id=\"ebb68aaedda93b6b575c32c9d5606ab08\"\u003eUse a different internet connection type (for example, if you were connected via Wi-Fi, try connecting using mobile data).\u003c/li\u003e\n\u003cli data-list-item-id=\"e9d068438c94d8e58d0485441efa69260\"\u003eTry switching to a different network.\u003c/li\u003e\n\u003cli data-list-item-id=\"e44b81ebd15ad0637d9955c2d606d0ed8\"\u003eCheck your internet connection without connecting to the VPN.\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[],"snippet":"connection is slow when connected to a VPN server on NordVPN’s \u003cem\u003eiOS\u003c/em\u003e app. Common symptoms Your download and upload speed test","result_type":"article"}]}