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"Your password has been changed" e-mail

If you have ever received a notification of your password is changed and you are sure that you haven't changed anything - we recommend checking your e-mail address at https://haveibeenpwned.com/ to see if it has not been compromised on the internet.

If it was, make sure to change your e-mail address password as well as NordVPN's. If your credentials are publicly accessible, chances are they will be matched across multiple services. Therefore we strongly recommend to never use the same password with different services.

You can reset your password by following the steps below:

  1. Login to your Nord Account on this page: https://account.nordvpn.com/


     
  2. Click on Forgot your password? hyperlink:


     
  3. Enter your Nord Account registration e-mail address and click Send Reset Link:

We also have a blog post about it: https://nordvpn.com/blog/have-you-been-pwned-check-if-you-must-change-your-passwords/.

Note: If you are having trouble remembering your complex password, download a free password manager - NordPass. It generates secure passwords when needed and stores them safely, letting you avoid time-wasting password resets in the future.

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