- Close the NordVPN application completely by right-clicking the NordVPN in the Dock and selecting Quit.
- Open the Terminal by pressing Command + space bar and typing ‘terminal’ in the search field.
- In the Terminal, run these commands:
defaults delete com.nordvpn.osx-apple (if the application was downloaded from the App Store)
defaults delete com.nordvpn.osx (if the application was downloaded directly from our website)
- Open the NordVPN application and check if the issue was solved.
Tip: Your VPN connection safety depends on your account password too. Don't forget to use a strong password on your account, as it will help you to avoid credential stuffing attacks and will keep your connections safe and uninterrupted.
As generating and remembering strong and secure passwords is not an easy task, we recommend downloading our free password manager — NordPass. It generates secure passwords for you and stores them safely, letting you avoid time-wasting password resets in the future.