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Troubleshooting connectivity on Windows



Connection issues on your device may arise from many different factors, such as various applications, network settings, corrupt adapters or faulty app configuration. As a result, you can take several approaches to tackle this issue.

The problem may lie in several different places, so you should check them one by one:

First of, check for any issues with your account: Making sure there are no issues with your account

If that does not help, check if your application is set up correctly: Adjusting the Windows app configuration

Make sure that the TAP adapters are installed and running properly: TAP driver error when connecting to a VPN

Also, the issue might lie in the configuration of your OS and its applications: Checking your operating system configuration

As the issue might be in any of these layers, you should check if the problem still remains after each of these steps.

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