How can we help you?

Topics ▼
  1. Live Chat, VPN Setup, Troubleshooting | NordVPN Customer Support
  2. Connectivity
  3. Other

How to get connection logs on Android

You can send logs from your NordVPN Android application by following these steps.

  1. Open the application, and go to the user settings.

    Screenshot_2022-04-25-14-43-44-22_9022d6795e7dc7d3b77889eb1e66148a.jpg
     
  2. Scroll down to the bottom of the Profile window, select Help Center and tap on App logs.

    Screenshot_2022-04-25-14-44-21-33_9022d6795e7dc7d3b77889eb1e66148a (2).jpg
     
  3. Now just tap on the SEND TO CUSTOMER CARE. You will get a reference number - please give it to our support agents via live chat or send it to our email at support@nordvpn.com.

    Screenshot_2022-04-25-14-49-34-62_9022d6795e7dc7d3b77889eb1e66148a.jpg
Was this article helpful?
Thanks!

Related articles